Primary Care | Hilliard Health Center | OhioHealth Physician Group
Family Medicine • Hilliard, OH
About
Primary Care | Hilliard Health Center | OhioHealth Physician Group Hilliard - OhioHealth Physician Group Primary Care operates primary care clinics, including pediatric services, with a network that includes a Columbus-area location. - Notable details from the page: - Headquarters: Lancaster, OH, but the board lists multiple offices in Ohio. - Addresses listed for OhioHealth primary care locations include two Ohio offices in Lancaster and Columbus; no specific Hilliard address is provided on the page you shared. - Website sections cover primary care services across the OhioHealth Physician Group, with ties to OhioHealth branding and affiliated care teams. If you need specifics for Hilliard (address, hours, and services), I can check for the exact Hilliard location details and summarize them.
Clinic Type
Family Medicine
Address
Hilliard Health Center, OhioHealth Physician Group – Primary Care
Phone
614-566-5594
OHPhysiciansGroupROI@OhioHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
E-Visits (telehealth/virtual visits) via OhioHealth MyChart
Services Offered
Insurance & Payment
—
Languages Spoken
—
Current Offers
E-Visits (new way to get care from anywhere)
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8 stars (28 reviews)
Patients praise
- Warm, welcoming, and professional staff
- Convenience of having multiple services (urgent care, therapy, lab) in one location
- Compassionate and thorough care from many providers
- Efficient check-in/out experiences for many patients
Common complaints
- Issues with administrative/billing systems and policies
- Perceived lack of being heard or respected by specific providers
- Dissatisfaction with insurance billing processes
"Dr is good. Nurses are good. Systems and policies are garbage and actually prevent care rather than giving it."
— LocalityBiz review"I have also had multiple problems with their billing department not billing the insurance company and getting a big bill."
— BBB Business Profile review"I love it here! ... My physician Dr. Alexandria Cline is wonderful. She is sweet and always gets me taken care of. She truly listens to her patients needs and concerns."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Hilliard | Ohio State Medical Center
- Our Providers | OhioHealth Physician Group — Jul 30, 2025
- Hilliard Primary Care Doctor | Family Medicine | COPC — Nov 18, 2025
- OhioHealth acquires newly built Hilliard facility for $23 million | NBC4 WCMH-TV — Jan 8, 2026
- OhioHealth Physician Group Primary Care Earns American Heart Association Awards — Feb 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Hilliard
Summary: Mount Carmel Health System is a nonprofit, Columbus-based health system (founded 1886) under Trinity Health, delivering cardiovascular, orthopedics, women's health, maternity, and related services. It operates several facilities in central Ohio, including Mount Carmel Grove City. Key details: headquarters in Columbus, 2,276 employees (up 3.8% YoY), about $2.6B annual revenue. Primary contact: 614-234-6000. Notable locations include Mount Carmel Health System’s Columbus campuses; Hilliard involvement is not specifically listed in the provided highlights, and there’s no explicit “Mount Carmel Medical Group Hilliard Britton Pkwy” entry. If you’re looking for Mount Carmel’s Hilliard/Britton Parkway site, I can check for a precise address or confirm whether Mount Carmel operates a facility there.
Summary: Central Ohio Primary Care (COPC) is a physician-owned primary care organization based in Westerville, Ohio, serving Columbus and Central Ohio. It is the largest physician-owned primary care group in the U.S., with more than 350 internists, family physicians, pediatricians, and specialists and about 449 employees. COPC emphasizes a patient- and team-first care model and operates a wide range of primary and specialty care, including family medicine, internal medicine, pediatrics, and other related services. They have multiple locations in Central Ohio and offer various job opportunities across clinics and support roles. If you’re specifically seeking a Hilliard-area family medicine or primary care provider under COPC, they likely offer a Hilliard or nearby location given their extensive Columbus area presence.
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