Big Island Physical Therapy (Pakolea, LLC)
Physical Therapy • Hilo, HI
About
Big Island Physical Therapy (Pakolea, LLC) is a small medical practice based in Hilo, Hawaii, focusing on movement and strength to address the root cause of issues. They provide physical therapy services, exercise programs, and home exercise plans to support recovery. The company operates as a self-owned practice with a team of 3 employees and is led by Lead Physical Therapist Sam Amsbaugh. Contact: (808) 935-5255 or (808) 961-9044. Headquartered at 194 Kilauea Ave, Hilo, HI.
Clinic Type
Physical Therapy
Address
740 KILAUEA AVE, Hilo, Hawaii 96720, us
Phone
(808) 935-5255
sheldonbiptc@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Physical therapy and rehabilitation services aimed at patient outcomes with aloha-infused approach.
FAQ question 1
FAQ answer 1
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 84% recommend (5 reviews) (5)
Patients praise
- active clinic with an established patient portal for feedback
Common complaints
- reports of unprofessional or irresponsible behavior
- complaints regarding staffing, including the use of unlicensed personnel
"The owner Shauna wrote back to me months after my terrible experience here in which they set me up with two young unlicensed girls (one with whom I had an ..."
— Yelp"Irresponsible and unprofessional. This is the worst PT in Hilo. I've been to four in 6 years. The staff Sam, Sheldon and Vivian do nothing to help people."
— Yahoo Local/MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Shona Compoc — Mar 7, 2026
- Madeleine V. Lauer, PT - Physical Therapist in Haiku, HI — May 14, 2026
- Revolutionizing Regenerative Medicine in Hawai'i — Apr 1, 2026
- Physical Therapy at United Indian Health: Bringing Healing and Movement to You, Near and Far – United Indian Health Services — Mar 31, 2026
- Altais Announces Expansion into Hawaii with Formation of Altais Medical Group | Big Island - Altais: Shaping the Future of Healthcare — Feb 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Hilo
Hawaii Physical Therapy & Chiropractic Clinic Inc is a private medical practice based in Hilo, Hawaii, offering physical therapy and chiropractic services. The company operates three offices in Hilo (all at 261 Waianuenue Ave) and reports annual revenue around $27.8 million. Key details: SIC/NAICS codes 80/804 and 62/621; active status; small workforce (4 employees listed). Website: hiptchiro.com. Contact numbers include (808) 961-5663 and (877) 227-3133. Online presence shows moderate monthly visits with low engagement (roughly 599 monthly visits, bounce rate ~0.4%, 1.4 pages/visit).
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