East Hawaii Health Clinics – 1285 Urgent Care
Urgent Care • Hilo, HI
About
The page describes Puna Community Medical Center, a part of East Hawaii Health Clinic system based in Pahoa, Hawaii. It highlights that the East Hawaii Health Clinic provides primary and urgent care across multiple specialties (cardiology, radiology, neurology, urology, vascular surgery, women’s health, OB/GYN, audiology, dermatology, cancer center, plastic surgery, etc.). Key details: - Headquarters: Pahoa, Hawaii - Addresses (HQ and another Pahoa location) - Contact numbers: 808-965-2313, 808-932-3880, 808-930-6001 - Categories: healthcare, primary care, radiology, cardiology, urgent care - NAICS/SIC: 62 / 80, 621 / 801 - Workforce: small clinic (6 employees reported) - Related to East Hawaii Health Clinic network with two offices in Hawaii Relevance to “East Hawaii Health Clinics – 1285 Urgent Care Hilo”: - The page lists Puna Community Medical Center locations in Pahoa, not Hilo, and does not show an Urgent Care facility in Hilo or an address at 1285. It indicates urgent care capabilities within the East Hawaii Health Clinic system but at Puna Community Medical Center in Pahoa rather than Hilo. If you’re seeking urgent care in Hilo specifically (1285), this page suggests the East Hawaii Health Clinic operates in Hawaii but does not confirm a Hilo-1285 Urgent Care location. Consider checking the East Hawaii Health Clinic site for a Hilo urgent care address or contact numbers.
Clinic Type
Urgent Care
Address
Medical Office Building (MOB) 3 1st Floor Hilo, Hawaii 96720
Phone
(808) 932-3720
EHICredentialing@hhsc.org
Opening Hours
Monday-Sunday 7:00 AM – 7:00 PM (including holidays)
Services Offered
Insurance & Payment
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Languages Spoken
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Pricing
Current Offers
NOTICE TO PATIENTS: This clinic serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.
FAQs
What are the Urgent Care clinic hours?
Hours: Monday-Sunday 7:00 AM – 7:00 PM including Federal and Hawai’i state holidays.
Where is the clinic located?
Medical Office Building (MOB) 3 1st Floor Hilo, Hawaii 96720.
What is the contact number?
Phone: (808) 932-3720; Fax: (808) 932-3728.
Do you require appointments?
The clinic offers walk-in service with extended hours to minimize wait times.
Do you serve all patients regardless of ability to pay?
NOTICE TO PATIENTS: This clinic serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.0/5.0 (3 reviews)
Patients praise
- Compassionate and quality care from some staff
- Convenience of on-site diagnostic services like X-rays
Common complaints
- Dissatisfaction with physician communication and perceived rudeness
- Concerns regarding limited time spent with the doctor during appointments
"The office staff and check in nurse was gr8, the trouble i had was with Dr.Sugihara. I only went 2 times and at the 1st appointment, he was very RUDE , I thought he was just having a bad day. The the follow up appointment he was even worse."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expansion of Hilo Benioff Medical Center making progress; clinic building to open in June : Big Island Now — Mar 29, 2026
- New building opens at East Hawaii Health Clinics in Hilo - Hawaii Tribune-Herald — Jun 11, 2026
- New building opens at East Hawaii Health Clinics in Hilo - West Hawaii Today — Jun 11, 2026
- Hilo hospital pauses cardiac rehabilitation program to accommodate overflow patients : Big Island Now — Feb 26, 2026
- Expansion of Hilo Benioff Medical Center making progress; clinic building to open in June | Hawaii Big Island Region — Mar 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Hilo
Hilo Urgent Care, LLC is a private urgent care provider based in Hilo, Hawaii, offering walk-in urgent care services without appointments. They treat illnesses, injuries, provide physical exams, auto accident injury care, and sports injury care. The clinics emphasize avoiding the ER and operate four offices in Hilo, HI, with a local focus and walk-in access. Contact options include multiple Hawaii phone numbers, and their services are geared toward immediate medical care for non-emergency conditions.
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