Holyoke Health Center
Primary Care • Holyoke, MA • Since 1970 • Multiple (Holyoke, Chicopee, and other Hampden County locations) locations
About
Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, Massachusetts. Founded in 1970, it provides affordable medical, dental, and pharmaceutical services to Holyoke, Chicopee, and surrounding communities, with onsite 340B pharmacy and integrated oral health and behavioral health services. The center serves over 24,000 patients annually and operates three U.S. offices, including its headquarters at 230 Maple Street, Holyoke, MA 01040. It employs about 83 staff and reports annual revenue around $6.6 million. The organization also has a presence in Ecuador and offers services in English and Spanish.
Clinic Type
Primary Care
Address
230 Maple Street, Holyoke, MA 01040
Phone
(413) 420-2200
resume@hhcinc.org
Opening Hours
Locations & Hours (see page)
Website
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at Holyoke Health Center?
Low-cost medical, dental, and pharmaceutical services for Holyoke, Chicopee, and surrounding communities.
Where are Holyoke Health Center locations?
Holyoke Health Center in Holyoke, MA; Chicopee Health Center in Chicopee, MA; Veterans’ Home of Holyoke Dental Clinic in Holyoke, MA.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 3.9/5 (441 reviews (on HelpConnectUsa))
- Indeed.com: 3.8/5 (51 reviews (employee reviews))
Patients praise
- Appreciation for the diverse, grateful patient population by some staff
- Some positive experiences with in-person care interactions
- Provides accessible, low-cost services to the community
Common complaints
- Difficulty contacting the center via phone and long hold times
- Unprofessional or dismissive customer service interactions
- Long waiting lists for primary care appointments
- Concerns regarding administrative follow-up, referrals, and medical record handling
"Customer service is a joke. I was on hold for like 10 mins. someone answered and just said please hold before i can respond they put me on hold."
— Various online reviews"These people don’t take health serious. Was approved for therapy 8 months ago and have not been seen by anyone... this is ridiculous and unacceptable."
— Online customer feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News — May 14, 2026
- Holyoke Chicopee Springfield Head Start’s Churchill Center Hosts Family Health Fair - Health Care News — Oct 9, 2025
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- Lucille Passer, PA - Holyoke Health — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Holyoke
Summary: The CVS MinuteClinic operates 900+ clinics nationwide (including in CVS HealthHUB locations) with virtual care options. Services cover minor illnesses and injuries, chronic condition management, immunizations, annual exams, and more; some CVS HealthHUBs offer additional services like sleep apnea assessments and blood work. The page provides general CVS MinuteClinic information and lists three offices in the United States with headquarters in Woonsocket, RI, but it does not specify MinuteClinic locations in Holyoke, MA.
Holyoke Medical Center is a nonprofit, full-service community and regional hospital in Holyoke, Massachusetts (founded 1893). It operates 198 beds at the main campus and administers a broader healthcare system that includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The facility serves the Greater Holyoke area and parts of Hampshire and Hampden Counties, including Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Key details: - Type: Nonprofit hospital network (private ownership) - Headquarters: Holyoke, MA - Annual revenue: ~$26.4M - Employees: ~438 - Website: holyokehealth.com - Contact: 413-534-2752 - Network/ affiliations: Valley network; includes physician practice group and counseling services - Related entities: VNA, River Valley Counseling Center, Western Mass Physician Associates If you’re looking for specific services, locations, or contact information for Holyoke Health, I can extract those from the page.
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