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About

Holyoke Medical Center is a nonprofit, full-service community and regional hospital in Holyoke, Massachusetts (founded 1893). It operates 198 beds at the main campus and administers a broader healthcare system that includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The facility serves the Greater Holyoke area and parts of Hampshire and Hampden Counties, including Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Key details: - Type: Nonprofit hospital network (private ownership) - Headquarters: Holyoke, MA - Annual revenue: ~$26.4M - Employees: ~438 - Website: holyokehealth.com - Contact: 413-534-2752 - Network/ affiliations: Valley network; includes physician practice group and counseling services - Related entities: VNA, River Valley Counseling Center, Western Mass Physician Associates If you’re looking for specific services, locations, or contact information for Holyoke Health, I can extract those from the page.

Clinic Type

Primary Care

Address

575 Beech Street, Holyoke, MA 01040, US

Phone

413-532-9141

Email

bloodbank_donor@holyokehealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • emergency
  • critical care
  • pediatric care
  • walk-in care urgent care
  • wound care and hyperbaric medicine center
  • anesthesiology services
  • anticoagulation service
  • cardiology
  • center for behavioral health
  • diagnostic imaging
  • endocrinology diabetes center
  • family medicine
  • family physiatry
  • gastroenterology
  • general specialty surgeons
  • hmc pharmacy
  • hospitalist service
  • infectious disease center
  • infusion center
  • kidney associates
  • laboratory services
  • neurology sleep
  • ob-gyn midwifery
  • oncology
  • orthopedic center
  • otolaryngology ear nose throat

Team

  • Holyoke Medical Center, N/A — Independent community hospital

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: 1 out of 5 stars (based on specific examples cited in source) (2 reviews (on Yelp))

Patients praise

  • Positive experiences with in-person interactions (specifically mentioned clinical staff)

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Unprofessional, dismissive, or rude behavior from staff members
  • Lack of follow-up on referrals and appointment delays
  • Poor communication regarding patient records and appointments

"The workers are lazy and seem like they don’t want to be there. I hate that I wasted time with these, I’m switching my primary care immediately."

localitybiz.com

"The Dental Receptionist is a disaster. Good luck getting through to her. If her attitude is any indication of how the ..."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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