Walk-In Center - Holyoke Health Center
Urgent Care • Holyoke, MA • Since 1970 • Walk-In Center located on 1st Floor of Holyoke Health Center locations
About
Walk-In Center at Holyoke Health Center (HH C) - Type: Federally Qualified Community Health Center and nonprofit serving Holyoke, MA, and surrounding communities. - Services: Primary medical, dental, behavioral health, and integrated oral health; includes on-site 340B pharmacy. Special programs for asthma, diabetes, HIV, and other chronic conditions. - Access: Historically offers low-cost, affordable care; supports English and Spanish speakers; walk-in access through the broader health center model (not a standalone walk-in clinic detailed in highlights). - Coverage: Serves approximately 24,000+ patients annually with comprehensive care at Holyoke HQ and three US locations. - Contact: HQ at 230 Maple Street, Holyoke, MA 01040; phone 413-420-2222. - Background: Founded in 1970; nonprofit, private ownership; part of a broader community health network with a focus on affordable, quality health care and community-based programs.
Clinic Type
Urgent Care
Address
230 Maple Street, Holyoke, MA 01040
Phone
(413) 420-2200
resume@hhcinc.org
Opening Hours
Mon-Sun not specified
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are available at the Walk-In Center?
The Walk-In Center provides services on a walk-in basis during hours of operation; it is part of Holyoke Health Center and supports primary care patients.
Who can use the Walk-In Center services?
Currently provides services to new and current Primary Care patients ONLY.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: varied, including 1-star and 5-star experiences (82 reviews mentioned on one platform)
- BestProsInTown: not explicitly rated numerically in summary, but note of 82 reviews (82)
Patients praise
- some staff described as friendly and compassionate
- praise for specific departments like pediatric dental services
Common complaints
- reports of disorganized administration and difficulty accessing services
- long wait times and delays in care or referrals
- concerns regarding communication and staff professionalism
- challenges navigating healthcare and insurance systems
"I have fallen through the crack several times. They are very disorganized. The staff is very friendly and that's the only reason they're getting two stars."
— LocalityBiz reviewer J Leone"The walk-in center is staffed by experienced and compassionate nurses, such as Brigit, who provide prompt and reassuring care, even in emergency situations."
— BestProsInTownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Holyoke
Summary tailored to your query: Walk-In Care (Urgent Care) at Holyoke Health / Holyoke Medical Center - Holyoke Medical Center is a nonprofit, full-service community and regional hospital in Holyoke, MA, founded in 1893, with 198 beds and a broader care system including VNA, River Valley Counseling Center, and Western Mass Physician Associates. - The hospital serves the Greater Holyoke area and parts of Hampshire and Hampden Counties, including Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. - Location and contact: 575 Beech Street, Holyoke, MA 01040 (HQ); main phone 413-534-2752. - Services relevant to urgent care: while the page highlights general hospital services and a broad care system, specific “Walk-In Care / Urgent Care” details (such as hours, on-site walk-in clinic availability, and wait times) are not explicitly provided in the extracted content. The hospital is positioned as a community hospital offering comprehensive healthcare services, which typically includes urgent care options, but you may need to contact the hospital or visit their site for exact urgent care hours and walk-in availability. - Quick actions: To confirm urgent care availability, hours, and whether they offer a dedicated walk-in clinic, consider calling the main number or checking the Holyoke Health / Holyoke Medical Center site for urgent care-specific information. If you want, I can try locating the precise urgent care hours or a direct walk-in care page for Holyoke Health.
Summary: The CVS MinuteClinic operates 900+ clinics nationwide (including in CVS HealthHUB locations) with virtual care options. Services cover minor illnesses and injuries, chronic condition management, immunizations, annual exams, and more; some CVS HealthHUBs offer additional services like sleep apnea assessments and blood work. The page provides general CVS MinuteClinic information and lists three offices in the United States with headquarters in Woonsocket, RI, but it does not specify MinuteClinic locations in Holyoke, MA.
Comparing your options?
See other urgent care clinics in Holyoke, or search the full directory by insurance, ratings, and more.