Primary Care Centers - The Queen's Health Systems
Family Medicine • Honaunau, HI • Since 1859 • Seven convenient primary care center locations (O‘ahu, Hawai‘i Island, and Kauai) locations
About
Summary: The Queen’s Health Systems is a nonprofit hospital and health care organization based in Honolulu, Hawaii (founded 1859). It operates 4 U.S. offices, including its HQ at 1301 Punchbowl Street, Honolulu. The system provides comprehensive inpatient and outpatient psychiatric and general care, partners with families and community organizations, and employs about 1,462 staff with annual revenue over $500M. If you’re looking for a Primary Care Center specifically in Honaunau, this page confirms The Queen’s Health Systems as the overarching entity but does not detail a Honaunau-based primary care clinic. For precise Honaunau-primary care location, contact the system directly or visit their site for a clinics/locations page. Key details: - Type: Nonprofit hospital/health care system - Headquarters: Honolulu, Hawaii - Founded: 1859 - Services: General and psychiatric care (inpatient and outpatient) - Locations: 4 offices in the United States (including Honolulu HQ) - Contact: Main phone 1-808-691-1000 Recommendation: Check The Queen’s Health Systems’ official locations/clinics page or call the main line to confirm if a Primary Care Center is located specifically in Honaunau or nearby, and to obtain current hours and services.
Clinic Type
Family Medicine
Address
Physician Office Building 3 (POB3) 550 South Beretania Street Suite 401 Honolulu, Hawaii 96813
Phone
808-691-7744
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Opening Hours
Monday – Friday, 8am – 5pm; Saturday 8am – 12pm; Sunday Closed
Telehealth
Virtual, walk-in and same-day appointments
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at primary care?
Annual check-ups and preventive health screenings; Chronic condition management; Pediatric services; Referrals to Queen’s specialists; Treatment for minor injuries and illnesses; Virtual, walk-in and same-day appointments; Wellness and health education classes; Women’s health services; Dental health (pediatric and adult); Occupational and physical therapy; Immunizations.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (The Queen's Health Care Centers - Kahala): 2.9/5 stars (20 reviews)
- Yelp (The Queen's Medical Center - Honolulu): 3.3/5 stars (459 reviews)
- Vivian Health (The Queen's Medical Center): 3.8/5 stars (30 reviews)
Patients praise
- Professional and caring doctors/staff
- Effective treatment and clear explanations
- Clean and modern facilities
- Strong focus on community health and mission
- Helpful patient care coordination
Common complaints
- Difficulty reaching staff by phone
- Long wait times for appointments/service
- Perceived understaffing at some facilities
- Issues with individual bedside manner
- Internal concerns regarding management and workplace environment
"The awesome doctors and staff always treat me like family when I come for my various appointments. These doctors really care about their patients."
— Patient review, LocalityBiz"I feel the staff is organized and caring here. It is not perfect as it is hard to get a live person when I call, but they do return calls and appointments are easily made."
— Patient review, Birdeye (Kahala location)"However, this location is severely understaffed. The normal wait is 1-2 hours with only 2 people waiting before us."
— Patient review, Birdeye (Kahala location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Queen’s and Hawaii Health Systems Join Forces to Expand Health Care Access on Hawaiʻi Island – The Queen′s Health Systems — Dec 3, 2025
- Funding secured for West Hawai‘i outpatient care center with passage of state budget : Big Island Now — May 11, 2026
- Hawaii Health Systems, Queen’s partnership to expand care in Kona | Honolulu Star-Advertiser — Dec 4, 2025
- New health center for Kona; public-private partnership announces $50M facility - Hawaii Tribune-Herald — Dec 4, 2025
- The Queen’s Health Systems in the midst of several expansion projects to improve access to care - Hawaii Business Magazine — Jan 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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