Primary Care | Hawaiʻi Pacific Health
Family Medicine • Honaunau, HI • Since 2001
About
Hawaii Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region. It provides both in-person and telehealth primary care via its hospitals, clinics, and physicians. The organization operates across 7 U.S. offices (primarily in Honolulu and Lihue) with a focus on accessible primary care, telehealth, and video appointments. Headquarters: Honolulu, HI. Founded 2001. Phone options available for scheduling and appointments. If you’re specifically seeking primary care in Honaunau, Hawaii, you may want to contact HPH directly to verify the closest primary care location and provider availability.
Clinic Type
Family Medicine
Address
55 Merchant St, Honolulu, Hawaii 96813, US
Phone
808-643-4DOC (4362)
SCM.Contracts@hawaiipacifichealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via Virtual Urgent Care and MyChart scheduling (Video or In-person)
Emergency Care
Emergency services available at Hawaii Pacific Health centers
Services Offered
Insurance & Payment
No additional notes provided
Insurance, Self-pay
Languages Spoken
FAQs
What is a PCP and why should I have one?
Your primary care physician (PCP) keeps you healthy by scheduling regular checkups, coordinating your care with specialists and serving as your go-to resource for all your health care needs.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Hawai'i Pacific Health - Honolulu 2 listing): Not specified (27 reviews shown) (27 reviews)
- LocalityBiz (Hawai'i Pacific Health - Lihue listing): Not specified (star ratings referenced in snippets)
Patients praise
- Some reviewers report good care and caring/professional staff
- Some reviewers praise specific doctors and bedside manner
Common complaints
- Reports of communication problems
- Reports of administrative/experience issues (e.g., unwanted calls/letters, glitches)
- Some negative experiences include concerns about diagnosis or professionalism
""Security was super tight... Hawaii Pacific Health maintains great communication. There are innumerable glitches.""
— Yelp snippet for Hawai'i Pacific Health (Honolulu 2 listing)""Can’t say enough about Dr. Elliott and staff. They took excellent care of my husband. Caring professional. Highly recommend!""
— LocalityBiz review excerpt""Overall, highly disappointed.""
— LocalityBiz review excerpt (negative experience)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bill offering relief to primary care doctors fails to advance | Honolulu Star-Advertiser — Feb 22, 2026
- HMSA, Hawai‘i Pacific Health propose new health care affiliation amid affordability concerns | Honolulu Star-Advertiser — Jan 8, 2026
- HMSA's Latest Move Could Worsen Doctor Shortage - Honolulu Civil Beat — May 26, 2026
- EXCLUSIVE: Clash of Hawaiʻi’s Healthcare Titans: Leaders Disagree on Best Path Forward - Hawaii Business Magazine — Feb 16, 2026
- HMSA-HPH Merger Is Not A Solution To Hawaiʻi Health Care Problems - Honolulu Civil Beat — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Honaunau
Summary: The Queen’s Health Systems is a nonprofit hospital and health care organization based in Honolulu, Hawaii (founded 1859). It operates 4 U.S. offices, including its HQ at 1301 Punchbowl Street, Honolulu. The system provides comprehensive inpatient and outpatient psychiatric and general care, partners with families and community organizations, and employs about 1,462 staff with annual revenue over $500M. If you’re looking for a Primary Care Center specifically in Honaunau, this page confirms The Queen’s Health Systems as the overarching entity but does not detail a Honaunau-based primary care clinic. For precise Honaunau-primary care location, contact the system directly or visit their site for a clinics/locations page. Key details: - Type: Nonprofit hospital/health care system - Headquarters: Honolulu, Hawaii - Founded: 1859 - Services: General and psychiatric care (inpatient and outpatient) - Locations: 4 offices in the United States (including Honolulu HQ) - Contact: Main phone 1-808-691-1000 Recommendation: Check The Queen’s Health Systems’ official locations/clinics page or call the main line to confirm if a Primary Care Center is located specifically in Honaunau or nearby, and to obtain current hours and services.
Hawaii Family Physicians is a small medical practice with four employees operating in Hawaii. It has multiple locations on the Big Island (Captain Cook, Kealakekua, and Kailua-Kona areas) and appears to be a private, physician-led group offering family medicine and related medical services. The practice is headquartered in Captain Cook and lists four U.S. locations, including 81 Mamalahoa Hwy (Captain Cook) and Kailua Kona addresses. Contact: info@hawaiifamilyphysicians.com; phone: 808-323-3107. Note: The provided data does not specify a dedicated Honaunau (Honaunau/Napoopoo area) location; it lists Kapuna/Kealakekua and Kailua-Kona addresses. If you’re seeking services specifically in Honaunau, you may want to contact them directly to confirm whether they serve that area or offer visits nearby.
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