Gynecology - East Hawaii Health
Women's Health • Honaunau, HI
About
Summary: The East Hawaii Health Clinic network, including Puna Community Medical Center in Pahoa, offers primary and urgent care with a wide range of services. Gynecology and women's health are among the specialties available, along with breast feeding lactation support, obstetrics/gynecology (OB/GYN), gynecologic surgery, and related women's health services. The Puna Community Medical Center operates at two Hawaii locations (Pahoa Village Rd) and focuses on providing comprehensive care across primary, specialty, radiology, and urgent care. Contact: multiple Hawaii-based phone numbers are listed for the clinics.
Clinic Type
Women's Health
Address
1285 Wainuenue Avenue, Second Floor Hilo, Hawaii 96720
Phone
(808) 932-3940
EHICredentialing@hhsc.org
Opening Hours
Hours: M-F 8:00 AM - 4:30 PM (Hawaii) except Federal and Hawai’i state holidays
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Refer to East Hawaii Health Clinic for OBGYN services
FAQs
How do I become a patient?
Please see your primary care provider and ask them to refer you to East Hawaii Health Clinic at 1285 Waianuenue Ave. for OBGYN services.
What records are needed to transfer care?
Please complete an Authorization for Release of Records for your previous OB/GYN so we can provide continuity of care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (East Hawaii Health Clinics - Hilo): not clearly shown in provided snippet (not clearly shown in provided snippet)
- Yahoo Local (East Hawaii Health Clinic - Keaau): 2.5 (13 reviews)
- Birdeye/Google (East Hawaii Health Clinic - Primary Care page): 2.0 (3 reviews)
- Vitals (East Hawaii Health Clinic Keaau): 4.4 (not provided in snippet)
Patients praise
- Some patients praised specific clinicians and staff as caring and excellent (context includes obstetrics at East Hawaii Health Clinics).
- Specialty gynecology services described by the provider include treatment for conditions such as fibroids, heavy bleeding, and endometriosis (not a patient review, but indicates service focus).
- Healthgrades snippet includes a positive review about a doctor (“Excellent! Dr Ruth cares and gives a damn!”).
Common complaints
- Complaints about long wait times and needing to wait hours to be seen (urgent care/clinic reviews).
- Reports of rude staff/clinician behavior.
- Reports about difficulty getting appointments/long scheduling delays and cancellations.
- Overall low ratings on at least one listing for the Keaau clinic (2.5 on Yahoo Local; also 2.0 on another review page).
"“Literally the worst clinic I’ve ever experienced. Do not try and establish here for primary care. It’s a nightmare and you probably won’t be seen for an entire year. Or longer.”"
— Yahoo Local page for East Hawaii Health Clinic - Keaau (reviews snippet)"“We were a walk-in for Urgent Care waited over 1 1/2 hours…”"
— Yahoo Local page for East Hawaii Health Clinic - Keaau (reviews snippet)"“The office staff and check in nurse was gr8, the trouble i had was with Dr. Sugihara. I…thought he was just having a bad day. The the follow up appointment he was even worse. I…won’t allow someone…to be rude for no reason.”"
— Birdeye/Google reviews page snippet (East Hawaii Health Clinic - Primary Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New building opens at East Hawaii Health Clinics in Hilo - Hawaii Tribune-Herald — Jun 11, 2026
- Hawaii faces growing OB-GYN shortage, leaving many women waiting months for care | News | kitv.com — Oct 9, 2025
- 1st gynecological surgery professorship expands access in Hawaiʻi | University of Hawaiʻi System News — Mar 20, 2026
- Estimated cost of Keaau health center climbs to $90M | Honolulu Star-Advertiser — Mar 7, 2026
- State allocates $50M for Outpatient Care Center in Kona | Honolulu Star-Advertiser — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More women's health clinics in Honaunau
Summary: The Queen’s Health Systems is a Honolulu-based nonprofit healthcare organization founded in 1859, offering inpatient and psychiatric care as part of its broad hospital and health services. It employs about 1,462 staff and reports annual revenues around $500M+. While the page references general services and community collaboration, there is no specific information about a dedicated “Women’s Health – The Queen’s Health Systems Honaunau” program or location. If you’re seeking women’s health services or a facility in Honaunau within The Queen’s network, please specify or provide a source for targeted details, as the current materials cover general The Queen’s Health Systems offerings and locations primarily in Honolulu, HI.
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