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Clinic Type

Women's Health

Address

450 Kilauea Avenue Ste. 103

Phone

(808) 333-3600

Email

teen2teen@linesforlife.org

Opening Hours

Monday - Friday 7:15 AM - 6:00 PM; Closed for lunch 12:00 PM - 1:00 PM; First Thursday of each month open late at 10:00 AM for department meetings

Services Offered

  • Women’s Health
  • Primary & Family Medical
  • Pediatric Care
  • General Dental
  • Behavioral Health
  • School Based Health Centers
  • Insurance Enrollment
  • Substance Use Treatment
  • Tobacco Cessation
  • Integrated Care

Team

  • Shalini Jain, PA-C, Women's Health — PA-C
  • Kareem Khozaim, Physician, Obstetrician, Gynecologist — MD, OB-GYN

Insurance & Payment

  • Medicaid/Quest
  • Medicare
  • most private insurance plans

No one is turned away for lack of insurance or inability to pay for services.

Medicaid/Quest, Medicare, private insurance, self-pay

Languages Spoken

  • English

FAQs

What services are offered at Hilo Women’s Health?

Women’s Health, Primary & Family Medical, Pediatric Care, General Dental, Behavioral Health, Women’s Health, School Based Health Centers, Insurance Enrollment, Substance Use Treatment, Tobacco Cessation.

Is insurance accepted?

Medicaid/Quest, Medicare and most private insurance plans are accepted. No one is turned away for lack of insurance or inability to pay.

What are the clinic's hours?

Monday - Friday 7:15 AM - 6:00 PM with lunch break 12:00 PM - 1:00 PM. First Thursday of each month opens late at 10:00 AM.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HelpConnectUsa (HICHC Hilo Women's Health): 2.6/5 (20)
  • Birdeye (Kealakekua Family Health): 3.5/5 (18)

Patients praise

  • Kind and thoughtful staff in specific instances
  • Flexibility in getting urgent care appointments in certain departments
  • Accessibility through sliding-fee discount programs and acceptance of diverse insurance plans
  • Appreciation for comprehensive, integrated care models

Common complaints

  • Inconsistent or poor customer service at the call center/reception
  • Long wait times and inefficient office processes
  • Challenges with appointment scheduling and provider availability
  • Mixed feedback regarding communication and professional demeanor of specific providers

"Worst experience ever. The call center or customer representatives are not consistent with giving customers the RIGHT information. You pretty much get bounced around with East side and West side."

Birdeye user review for Hawaiʻi Island Community Health Center

"I am very scared of getting shots. I went there today and was feeling sick from anxiety and they gave me a cooler pack water and a coke and were so kind to me. I would definitely recommend them..."

MapQuest user review for Hawaiʻi Island Community Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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