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About

Summary: The Queen’s Health Systems is a nonprofit, Hawaii-based hospital and health system founded in 1859 and headquartered in Honolulu. It provides inpatient and psychiatric care as part of its broad healthcare services, with a focus on compassionate, family- and community-oriented care. The system operates 4 offices in the United States (primarily in Honolulu) and employs about 1,462 people. For behavioral health needs in Honolulu, The Queen’s Health Systems offers psychiatric services in inpatient and related settings, within a larger nonprofit hospital framework. Contact: 1-808-691-1000.

Clinic Type

Behavioral Health

Address

1301 Punchbowl Street, Honolulu, Hawaii 96813

Phone

808-691-1000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you or a loved one are in immediate danger, call 9-1-1.

Services Offered

  • Behavioral Health

Team

  • Kahi Mohala — Behavioral Health Program (Kahi Mohala)

Insurance & Payment

Languages Spoken

  • English

Awards & Accreditations

  • The Queen’s Medical Center-Punchbowl recognized by Newsweek as one of the world’s best hospitals for 2026

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.4/5 (383 reviews)
  • Yelp (Main Campus): 3.3/5 (455 reviews)
  • Yelp (West O'ahu): 3.0/5 (230 reviews)

Patients praise

  • Comprehensive behavioral health program coverage
  • Recognized as a top-ranked medical facility in Hawaii
  • Positive testimonials regarding compassionate care and sincere counseling approaches
  • Focus on skill-building and practical coping strategies in outpatient programs

Common complaints

  • Long wait times in emergency or general departments
  • Mixed feedback on patient communication and administrative processes
  • General hospital-wide complaints regarding facility capacity and visitor policies

"Client testimonials highlight the program's sincere counseling approach. They report that treatment was educational and helpful for learning coping strategies and understanding triggers."

Rehabs.org

"They deliver caring, compassionate and state of the art healthcare the way all doctors should deliver care."

Yelp user review for Queen's Medical Center West O'ahu

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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