Primary Care Clinic of Hawaii
Primary Care • Honolulu, HI
Clinic Type
Primary Care
Address
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Phone
(808) 845-9338
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2/5 stars (5 reviews)
- Yelp: 4.0/5 stars (1 review)
Patients praise
- knowledgeable, helpful, and courteous staff
- welcoming environment for new patients
- multilingual staff capable of speaking Ilocano and Tagalog
- comfortable and clean office space
Common complaints
- reports of declining service quality
- long wait times for telehealth services
"Dr. Bautista and staff are knowledgeable, helpful, courteous and friendly. When I moved to Honolulu, I needed to find a new PCP as a top priority. I was welcomed here with open arms and I am so grateful."
— Birdeye User Review"Used to be a patient here until service went downhill. I injured my knee and couldn't walk well so I asked to telehealth instead, I was waiting 20+ minutes ..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medications, Simplified: A New Benefit for Ke Ola Noa Members — Dr. Donna Mayeda | Ke Ola Noa - Direct Primary Care in Honolulu — Apr 5, 2026
- Honolulu doctors cut out middle man, no longer taking health insurance | News | kitv.com — Jan 27, 2026
- Honolulu Doctors Ditch Insurance for Direct Primary Care | Hawaii News - News Usa Today — Jan 27, 2026
- Hawai‘i Doctor Shortage Has Patients Paying Fees For Fast Care | News From The States — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Honolulu
Summary: The Queen’s Health Systems is a nonprofit, Honolulu-based healthcare provider with a long history (founded 1859). It operates in the Hospitals and Health Care industry, offering comprehensive psychiatric care and general medical services across inpatient and outpatient settings. Headquartered at 1301 Punchbowl Street, Honolulu, HI 96813, it employs about 1,462 people and reports annual revenue over $500 million. The organization operates primarily in the United States, with a focus on the Hawaii region, and serves as a major local health system under the Queen’s branding (e.g., Queen’s Medical Center). For primary care inquiries, contact the main line at 1-808-691-1000. The official site is queens.org.
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