CHI St. Vincent Primary Care - Hot Springs, AR | CommonSpirit Health
Primary Care • Hot Springs, AR
Clinic Type
Primary Care
Address
1 Mercy Lane, Suite 506, Hot Springs, AR 71913
Phone
(501) 622-6500
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Information indicates acceptance of most major insurance plans; no specific insurers listed.
bill payments online, financial assistance policies
Languages Spoken
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FAQs
What services do you provide?
We offer annual wellness exams, preventive screenings, immunizations, care for chronic diseases and treatment for urgent conditions. Our PCPs emphasize preventive care to help you stay healthy and lower your chances of developing chronic diseases.
Do you offer a referral to specialists?
Yes. When necessary, your PCP can quickly refer you to specialists for further testing or follow-up care. Our broad network allows timely referrals so you quickly get the treatment you need.
Do you offer a patient portal?
Yes. We offer secure online access to your health information, making it easier and more convenient to manage your care. We’re here to simplify your health care journey and put your needs first.
What insurance do you accept?
We accept most major insurance plans. If you have specific questions, give us a call—we’re happy to help.
Before your visit
Virtual visits offer convenient, secure care from the comfort of home. Call us today to schedule your visit.
Find your medical records
We take extra care to keep your health information safe. Call us at (501) 622-6500 or download a medical release form.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (651 completed patient surveys)
- Healthgrades: 71% of patients would definitely recommend (hospital) (Not explicitly stated for total count)
Patients praise
- Some patients report kind and helpful clinical staff in specific instances
- Certain physicians are described as knowledgeable and down-to-earth by individual patients
- Hospital patient experience ratings are generally aligned with or slightly above national averages for recommendation rates
Common complaints
- Poor communication from office staff and difficulty reaching providers
- Complaints about lack of notification regarding physician relocations
- Issues with appointment scheduling, cancellations, and long wait times
- Perceived lack of empathy or care for patient well-being in clinic settings
- Specific concerns regarding ER wait times, cleanliness, and staff responsiveness in hospital settings
"If your looking for a clinic that sees you as a person instead of how good your health insurance is this place isnt it. ... These people literally dont care."
— LocalityBiz (Review for 70 West location)"The lady at the front desk is just awful. She is rude in person and on the phone. I've tried to get her go get my doctor or my doctors nurse to contact me but I feel she doesn't tell them I have called."
— LocalityBiz (Review for 270 West location)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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