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Clinic Type

Primary Care

Address

NPMC HealthCenter at Hot Springs Village, 121 Cordoba Center Dr Suite 400, Hot Springs, AR 71909

Phone

+15019150837

Email

jonathan.ward@npmchs.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • preventive care
  • vaccinations
  • screenings
  • management of chronic conditions
  • well-visits
  • annual checkups
  • continuity of care
  • referrals to specialists

Team

  • Carolyn McKnight, MSN — APRN, FNP-C

Insurance & Payment

Languages Spoken

FAQs

What is a primary care provider?

A primary care provider serves as the first point of contact for patients, offering continuity of care and referrals to specialists when necessary.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hot Springs Internal Medicine Clinic: 4.9/5 (335 reviews)
  • Baptist Health Urgent Care (Central Ave.): 4.8/5 (1,015 reviews)
  • Laryssa Blunt, APRN: 4.8/5 (16 reviews)
  • Dr. William Cole, MD: 4.3/5 (16 reviews)
  • Dr. Mark Lefler, MD: 4.2/5 (16 reviews)
  • Dr. Paul English, MD: 4.0/5 (26 reviews)
  • Dr. Jodi Sanson, MD: 3.8/5 (21 reviews)
  • Dr. Michael Mullins, MD: 2.9/5 (19 reviews)

Patients praise

  • Providers who are attentive, thorough, and active listeners
  • Professional and friendly nursing or medical staff in specific practices
  • Efficient urgent care experiences regarding timely service
  • Long-term patient relationships built on trust and consistent care

Common complaints

  • Difficulties with prescription refills and pharmacy communications
  • Issues with administrative staff responsiveness and professionalism
  • Long wait times for appointments and delays in office visits
  • Dissatisfaction with billing procedures and insurance handling
  • Reports of poor communication regarding provider changes or medical results
  • Occasional concerns regarding bedside manner or perceived lack of compassion

"She truly listens and spends the time necessary to find a plan to address each thing... Dr Blunt and her staff are compassionate and professional."

Healthgrades Patient Review

"The staff are extremely rude and seem uncaring. I had some test done and tried for weeks for them to get me the test results and always was told they would call me back... The call never came."

Healthgrades Patient Review

"I have nothing negative to say about the doctors or nurses at this practice; but the administration is the worst and most unresponsive I have ever had the misfortune of dealing with."

LocalityBiz Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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