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About

Katahdin Valley Health Center (KVHC) is a nonprofit primary healthcare provider based in Houlton, Maine, serving the Katahdin Region since 1974. It operates three US offices (Houlton, Ashland, Patten) and offers a broad range of services including primary care, dental, pediatric care, optometry, podiatry, behavioral health, physical and speech therapy, massage and chiropractic care, occupational medicine, and a pharmacy. KVHC also assists patients with health insurance, marketplace enrollment, and prescription aid. Key facts: - Revenue: about $14.2 million; employees: 52 - Leadership includes CEO Claudette Humphrey and CFOs Charity Rudge and Raye Porter - Notable reach: high web traffic (roughly 23k monthly visits) with strong US presence - Review signal: employer rating around 2.1/5 (indicative of mixed experiences) - Website: kvhc.org; main contact: 207-538-3700 or 1-866-366-5842 If you’re seeking services, KVHC positions itself as a community-oriented, multispecialty clinic with integrated patient assistance and access to health coverage resources.

Clinic Type

Federally Qualified Health Centers

Address

KVHC Clinic locations vary by site; main site not listed with single street address on homepage.

Phone

207-538-3700

Email

—

Opening Hours

Mon-Sun 7:00am–7:00pm (Walk-in Care open 365 days a year until 7pm)

Telehealth

Not specified on homepage; visit patient resources for details

Emergency Care

Emergency guidance provided to call 911 in emergencies

Services Offered

  • Primary care
  • Walk-in care
  • Behavioral health
  • Pediatric services
  • Dentistry
  • Optometry
  • Podiatry
  • Occupational medicine
  • Chiropractic care
  • Massage therapy
  • Physical therapy
  • Speech therapy

Insurance & Payment

  • Medicaid
  • Medicare
  • Private insurance (varies by plan)
  • Sliding Fee Discount Program may apply

Not specified on page

Sliding Fee Discount Program, Low-Cost Pharmacy, Medicaid & Medicare accepted, Cash, Credit/Debit, Sliding Fee discounts, Possible pharmacy payments at KVHC Pharmacy

Savings plan: Sliding Fee Discount Program available

Languages Spoken

  • English
  • (not explicitly enumerated on page)

FAQs

I don’t have insurance. Can I still get care?

Yes — KVHC offers a Sliding Fee Discount Program to help with costs.

Do I need an appointment for walk-in care?

No—Walk-In Care is available and does not require an appointment.

Where are KVHC clinics located?

Locations include Ashland, Brownville, Dover-Foxcroft, Houlton, Lincoln, Millinocket, Patten, Patten South, and Corinth (new clinic opening in 2026). For specifics, see the KVHC locations page.

What services does KVHC offer?

Primary care, walk-in care, behavioral health, chiropractic care, pharmacy, and more across clinics.

How can I contact KVHC or pay my bill?

Visit the Contact KVHC page or the Pay My Bill page for details.

Is KVHC a PCMH-certified organization?

Yes—KVHC is a National Committee for Quality Assurance Patient-Centered Medical Home and AAHP or equivalent accreditation (AAAHC) holder.

Do KVHC clinics accept Medicaid/Medicare?

Yes — Medicaid and Medicare are accepted.

What is KVHC’s pharmacy policy?

KVHC Pharmacy has convenient locations and can fill prescriptions even if you are not a KVHC patient.

Commitments

  • High Quality
  • AAAHC Accreditation
  • HRSA Awardee
  • 96% Feedback Rating

Awards & Accreditations

  • AAAHC Accreditation
  • HRSA Awardee
  • 96% Feedback Rating
  • 100% patient feedback/quality indicators cited

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Only a negative highlighted review snippet is visible; no star rating count shown in provided excerpt (Not provided in the search result snippet)
  • eHealthScores: No ratings or reviews available for this provider (in provided snippet) (0 / not available (per snippet))

Patients praise

  • No specific positive patient-review themes are clearly quoted in the provided snippets.
  • One third-party listing claims patients report a clean environment and friendly staff, but the review text/ratings are not provided in detail.

Common complaints

  • A Healthgrades snippet includes strongly negative language about care quality (e.g., “treatment was horrible,” doctors/nurses “aren’t very good people,” and “can’t remember what they tell their patients”).

"“The treatment was horrible. The doctors and nurses aren't very good people and they're not very bright. They can't remember what they tell their patients.”"

— Healthgrades – Katahdin Valley Health Center, Houlton, ME

"“Katahdin Valley Health Center is a primary healthcare facility located in Houlton, Maine, known for its clean environment and friendly staff. Patients often …”"

— wheree.com – Katahdin Valley Health Center - Reviews, Photos ...

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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