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About

Katahdin Valley Health Center's Houlton clinic is a Federally Qualified Health Center located at 59 Bangor Street in Houlton, Maine, offering primary care, pediatrics, behavioral health, dental care, and pharmacy services. The clinic provides walk-in care and accepts Medicaid, Medicare, and sliding scale fees. On-site services include STI testing, HIV counseling, vaccinations, and family planning.

Clinic Type

Federally Qualified Health Centers

Address

59 Bangor St, Houlton, ME 04730, United States

Phone

+1 207-521-0022

Email

npin@cdc.gov

Opening Hours

Today 7:00am To 7:00pm

Services Offered

  • Federally Qualified Health Center (FQHC)
  • primary care
  • family medicine
  • pediatrics
  • internal medicine
  • behavioral health
  • dentistry
  • care for underserved populations

Team

  • Katahdin Valley Health Center — Organization

Insurance & Payment

  • Fee
  • Sliding Scale
  • Medicaid Accepted
  • Medicare Accepted
  • Insurance Accepted

Medicaid, Medicare, Private Insurance, Sliding scale, Cash, Credit cards, Fee, Insurance Accepted, Medicaid Accepted, Medicare Accepted

Languages Spoken

  • English

FAQs

What services are available at the Houlton clinic?

On Site Testing Services (Chlamydia, HIV, Gonorrhea, Hepatitis C, Syphilis); Prevention Services (HIV Test Counseling, HIV/AIDS Prevention/Education, Hepatitis Prevention/Education, STI Prevention/Education); Care and Treatment Services (Hepatitis B vaccine, HPV vaccine, Family Planning, Hepatitis A vaccine, STI Treatment); Support Services (Drug Purchasing Assistance, including AIDS Drug Purchasing Assistance).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades, LocalityBiz, and Yelp (across different KVHC locations): Multiple 1-star ratings observed across various locations/platforms (Indeed lists 30 employee reviews, but specific patient review counts are not aggregated or standardized across public platforms)

Patients praise

  • Convenience of having local healthcare services available
  • Some individual positive experiences with specific providers

Common complaints

  • Reports of unprofessional, dishonest, or abusive behavior by staff
  • Dissatisfaction with scheduling and appointment cancellations
  • Concerns regarding medical competence and follow-up care
  • Frustrations with administrative processes and communication issues

"It's a shame that this clinic, call in the wrong prescriptions, wrong doses, and does test after test but never follows up on anything. The worst experience I've ever had after 30 years being disabled."

— LocalityBiz (Millinocket location user review)

"Literally worst place... Dentist never takes responsibility an then when you file a complaint on him, he tries to lie... The MDB Literally took his side an refused to do anything."

— LocalityBiz (Ashland location user review)

"I am grateful for the services they provide, and don’t have to drive to Bangor to see a doctor. We are lucky to have a place to go right here in our town."

— LocalityBiz (Millinocket location user review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Houlton, ME·Federally Qualified Health Centers

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Houlton, ME·Federally Qualified Health Centers

Katahdin Valley Health Center (KVHC) is a nonprofit primary healthcare provider based in Houlton, Maine, serving the Katahdin Region since 1974. It operates three US offices (Houlton, Ashland, Patten) and offers a broad range of services including primary care, dental, pediatric care, optometry, podiatry, behavioral health, physical and speech therapy, massage and chiropractic care, occupational medicine, and a pharmacy. KVHC also assists patients with health insurance, marketplace enrollment, and prescription aid. Key facts: - Leadership includes CEO Claudette Humphrey and CFOs Charity Rudge and Raye Porter - Review signal: employer rating around 2.1/5 (indicative of mixed experiences) - Website: kvhc.org; main contact: 207-538-3700 or 1-866-366-5842

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