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Clinic Type

Rural Health Centers

Address

—

Phone

988

Email

helpline@namimaine.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: Houlton Regional Hospital includes patient experience ratings in up to 10 categories, with specific services like heart attack care rated at 2/5 (below average). (N/A)
  • Birdeye (for Maine Center for Disease Control and Prevention): 3.3 stars (45 reviews)

Patients praise

  • Importance of local primary care centers in providing essential community health services
  • Presence of local dedicated professionals (nurses, practitioners) who assist with emergency care and health advocacy
  • Community support systems that help patients navigate complex medical journeys

Common complaints

  • Significant shortage of primary care providers and services in the Houlton and Aroostook County area
  • Difficulty and long distances required to access specialized care outside of the local community
  • Frustration regarding communication delays with healthcare providers
  • Loss of specific services such as maternity care and certain types of primary care clinics

"We have a waiting list of more than seven pages, single space lines, and we stopped taking names. People call every day trying to be a patient here because it’s such a dearth of primary care in the area."

— The Maine Monitor

"A common frustration from patients... can be a lack of timely communication."

— Ellsworth American

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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