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About

Houlton Regional Hospital is a privately owned hospital and health care provider based at 20 Hartford St, Houlton, ME, serving the greater Houlton area in Maine. Key details: - Industry: Hospitals and Health Care - Services: General hospital operations (local healthcare facility) - Contact: info@houltonregional.org; Phone: (207) 532-2900 - Web presence: houltonregional.org; active social presence (LinkedIn) - Patient/worker context: Employer rating ~3.4/5 from 13 reviews; workforce includes physicians, nurses, and administrative staff Recent developments: - Local coverage notes financial strain and restructuring within northern Maine hospitals, with talks of partnerships and cost-cutting measures affecting the region’s rural health system. Geographic/operational footprint: - Located in Houlton, Maine, with multiple references to 20 Hartford St. 4 offices listed in the area (all within Houlton). - Houlton Regional Hospital functions as the primary rural hospital facility in the area, providing general hospital and health care services. For precise clinic designations and service lines, consider contacting them directly or checking their current service offerings on their site.

Clinic Type

Rural Health Centers

Address

20 Hartford Street, Houlton, ME 04730

Phone

(207) 532-2900

Email

info@hrhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency department available at hospital (not explicitly stated for Rural Health Clinic)

Services Offered

  • Rural Health Clinic
  • Professional Services

Insurance & Payment

—

Sliding Fee Discount, Free Care (for those who qualify)

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Momentary Labs (CMS HCAHPS data), US News, Yelp: varies by platform: Healthgrades reports ~64-74% recommendation rate; Momentary Labs reports 5 stars with 71% recommendation rate; US News reports 92% recommendation rate (varies by source: CMS HCAHPS surveys often cite ~114 respondents for overall hospital ratings)

Patients praise

  • excellent nurse communication
  • effective and responsive staff interaction
  • attentive nursing care reported by some patients
  • favorable ratings for overall patient satisfaction in various national surveys

Common complaints

  • some patients report experiences of condescending, disrespectful, or rude behavior from individual providers
  • quietness within the facility is an area identified for improvement

"I can’t believe I spent so much time fighting to see this “specialist.” He was extremely condescending, disrespectful, and rude."

— Healthgrades reviewer regarding a provider

"Recently had to spend a week for a medical condition. My doctor was a traveler but was there for my entire stay and was excellent. Nurses were attentive and ..."

— Yelp reviewer regarding Houlton Regional Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Katahdin Valley Health Center (KVHC) is a nonprofit primary health care provider based in Houlton, Maine, with three offices including the Houlton location (59 Bangor St Ste 1, Houlton, ME 04730). Services include primary care, dental, pediatric care, optometry, podiatry, behavioral health, physical and occupational therapy, chiropractic, massage, speech therapy, and pharmacy. KVHC offers patient assistance, health insurance marketplace support, and prescription assistance. Website: kvhc.org.

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