Primary Care - Mohawk Valley Health System
Family Medicine • Ilion, NY • Since 2014 • 16 primary care locations including a Children’s Health Center and a Women’s Health Center locations
About
Summary: - Mohawk Valley Health System (MVHS) is a nonprofit hospital system based in Utica, NY, founded in 2014. It operates a multi-county network with the MVHS Medical Group, including 15 primary care locations, and several specialty services (Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic and Neurological Surgery; Endoscopy; Wound Care; Cancer; and more). - For primary care in Ilion: MVHS maintains a broad primary care footprint in central New York through its MVHS Medical Group, with locations focused in the Utica area and surrounding counties. If you’re specifically seeking primary care in Ilion, check MVHS Medical Group’s nearby clinics and providers, or contact MVHS centrally to confirm a dedicated Ilion site or the closest primary care location serving Ilion residents. - Key contact: MVHS main line is 315-624-6000; visit mvhealthsystem.org for locations, providers, and appointment options. Notes: - The provided materials emphasize MVHS’s role as a patient-centered, multi-site health system with primary care and numerous specialty services, but do not list a dedicated Ilion-specific primary care site. For precise Ilion availability, contact MVHS or search the MVHS Medical Group locations.
Clinic Type
Family Medicine
Address
111 Hospital Drive, Utica, NY 13502, US
Phone
315-624-8500 (MVHS Medical Group - New Hartford Medical Office) or other listed offices may have different numbers; exact office not specified
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
FAQs
Accepting New Patients
Yes at various MVHS Family Medicine locations (specific office indicated in listings)
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Mohawk Valley Health System Medical Group: New Hartford, NY): 3.9 (and other subcategory scores shown) (Not stated ("Be first to leave a review" appears))
- Birdeye (MVHS Medical Group - Washington Mills Office): 3.1 stars (27 reviews)
- Wanderlog (MVHS Medical Group - Town of Webb Health Center): 3.8 (Not stated)
- Vivian (Mohawk Valley Health System - Jobs & Reviews): 1.0 to 5.0 ratings shown (multiple ratings listed on page) (Not stated)
Patients praise
- Helpful and accommodating staff/providers reported in some MVHS medical group reviews
- Some patients praised friendliness, promptness, and informative care at MVHS offices
- Some reviews describe nurses/providers as caring and respectful
Common complaints
- Unwelcoming/miserable secretaries or rude staff reported in some reviews
- Difficulty getting appointments, provider availability issues, and long waits reported
- Unprofessional communication and problems with phone access/results/billing reported
- COVID/protocol-related refusal of care mentioned in one review
""Absolutely horrible. Never felt more uncomfortable and unwelcome in a Dr office""
— Birdeye review excerpt on MVHS Medical Group - Washington Mills Office""Receptionists, nurse and provider were excellent!""
— Wanderlog excerpt on MVHS Medical Group - Town of Webb Health Center""Waiting a hour at least. Almost like they were ignoring us. Do not recommend""
— Birdeye review excerpt on MVHS Medical Group - Washington Mills OfficeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Herkimer Medical Office Now Offers Extended Hours - Mohawk Valley Health System — Apr 6, 2026
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- Vanessa S. Prilutskiy, PA - Mohawk Valley Health System — Mar 11, 2026
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- MVHS Welcomes New Nurse Practitioner to Washington Mills Medical Office - Mohawk Valley Health System — Jan 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Ilion
Summary: Mosaic Health is a nonprofit healthcare provider with five offices in New York, including Ilion (55 Central Plaza, Suite B). They offer primary care, dental, and behavioral health services to all patients regardless of insurance status, with convenient locations and a patient-friendly approach. The Ilion location is part of their network that emphasizes accessible, non-judgmental care across medical, dental, and mental health services.
Comparing your options?
See other family medicine clinics in Ilion, or search the full directory by insurance, ratings, and more.

