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About

Summary: Mosaic Health is a nonprofit healthcare provider with five offices in New York, including Ilion (55 Central Plaza, Suite B). They offer primary care, dental, and behavioral health services to all patients regardless of insurance status, with convenient locations and a patient-friendly approach. The Ilion location is part of their network that emphasizes accessible, non-judgmental care across medical, dental, and mental health services.

Clinic Type

Family Medicine

Address

55 Central Plaza, Suite B, Ilion, NY 13357

Phone

315-444-1900

Email

hr@mosaichealth.org

Opening Hours

Ilion Health Center: Monday–Thursday 8:00am–7:00pm, Friday 8:00am–5:00pm; 12:00–1:00 lunch; 24-hour call coverage; Primary care center hours: Monday & Friday 7:00am–4:30pm; Tuesday–Thursday 7:00am–7:00pm

Telehealth

Available

Emergency Care

24-hour call coverage

Services Offered

  • Family Medicine
  • Primary Care
  • Chronic Disease Management
  • Prevention
  • Dentistry (via referral to Mosaic Health Utica)
  • Telehealth
  • Mental Health
  • Social Work
  • Interpreter services
  • Sliding Fee Scale
  • New patient packet
  • Advanced directives
  • HIPAA compliant transport coordination (Medicaid Transportation)

Technology & Equipment

  • Telehealth
  • Electronic health records (EHR)
  • Interpreter services

Insurance & Payment

Interprets for patients including uninsured/underinsured; Medicaid Transportation available via Herkimer County Medicaid

Phone payments, Sliding Fee Scale, New patient packet (forms), In-person payments at center

Savings plan: Sliding Fee Scale available

Languages Spoken

  • English
  • Interpreter services available

Pricing

  • Sliding Fee Scale based on income
  • Fees for services not detailed on page

Current Offers

New patient packet — Included with new patient forms

FAQs

How can I access dental services?

Dental services are available through Mosaic Health Utica; staff can connect you to dental care.

How can I reach Mosaic Health Ilion?

The Ilion Health Center is located at 55 Central Plaza, Suite B, Ilion, NY 13357. Phone: 315-444-1900. 24-hour call coverage is available by calling the Center.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Free Clinics / Free Clinic Directory: No public patient ratings or reviews found on primary directory sites. (0)

Patients praise

  • Provides primary medical care for all ages regardless of insurance status.
  • Offers services such as chronic disease management, immunizations, and behavioral health.

Common complaints

  • Some negative feedback from former employees regarding management and pay.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: - Mohawk Valley Health System (MVHS) is a nonprofit hospital system based in Utica, NY, founded in 2014. It operates a multi-county network with the MVHS Medical Group, including 15 primary care locations, and several specialty services (Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic and Neurological Surgery; Endoscopy; Wound Care; Cancer; and more). - For primary care in Ilion: MVHS maintains a broad primary care footprint in central New York through its MVHS Medical Group, with locations focused in the Utica area and surrounding counties. If you’re specifically seeking primary care in Ilion, check MVHS Medical Group’s nearby clinics and providers, or contact MVHS centrally to confirm a dedicated Ilion site or the closest primary care location serving Ilion residents. - Key contact: MVHS main line is 315-624-6000; visit mvhealthsystem.org for locations, providers, and appointment options. Notes: - The provided materials emphasize MVHS’s role as a patient-centered, multi-site health system with primary care and numerous specialty services, but do not list a dedicated Ilion-specific primary care site. For precise Ilion availability, contact MVHS or search the MVHS Medical Group locations.

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