MercyOne House of Mercy - Indianola
Mental Health • Indianola, IA • Since 1998
About
MercyOne is a nonprofit Catholic health system based in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and related care (orthopedics, cardiology) across Iowa and surrounding areas. The organization provides online access to medical records, test results, and appointments, and offers a yearly, no-cost adult exam. MercyOne employs about 2,526 people, with annual revenue around $2.5B. It was founded in 1998 (formerly Mercy Health Network) and operates under the MercyOne/ Mercy Health Network brand. The main headquarters is in Des Moines, IA, and the organization has a network of facilities in multiple Iowa locations. There is a specific event mentioned: the MercyOne House of Mercy Game Show Gala 2026 in which community leaders and celebrities participate; however, there’s no explicit listing for an Indianola location in the provided details. If you need directions or contact for Indianola, I can look up the nearest MercyOne facility there.
Clinic Type
Mental Health
Address
310 N. Buxton St., Indianola, IA 50125
Phone
1515-358-7610
todd.mizener@mercyone.org
Opening Hours
Open 24 hours
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com/Recovery.com: 4/5 stars (2 reviews)
- Recovered.org: 4.15/5 Trustscore (N/A (based on user reviews and accreditations))
Patients praise
- provision of substance use treatment and mental health services
- holistic approach including trauma-informed care
- availability of family therapy and life skills training
Common complaints
- allegations regarding restricted access to food outside of scheduled meals
- concerns about cleanliness and maintenance in common kitchen areas
- reports of water damage on ceilings
"The complainants reported the following allegations: Food restrictions... Food is not properly being maintained or stored, creating spoiled and molded food."
— Iowa Department of Health and Human Services complaint investigation report (2023)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne House of Mercy - Indianola — Jan 16, 2026
- MercyOne House of Mercy (Indianola) - Your Life Iowa — Aug 2, 2025
- MercyOne House of Mercy - Indianola — Mental Health Facility in ... — Jul 2, 2026
- Indianola City Council Approves House of Mercy Lease | KNIA KRLS Radio - The One to Count On — Aug 19, 2025
- [PDF] Warren County Resource Guide Booklet — Jul 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Indianola
UnityPoint Health – Eyerly Ball Community Mental Health Services is a Des Moines-based nonprofit offering comprehensive mental health care, including outpatient and residential treatment, community-based services, care coordination, crisis services, and an access center. Services include individual, couple, and group counseling, psychiatric assessments, medication management, and substance abuse treatment. The organization employs about 41 staff and operates two offices in the Des Moines area. If you’re seeking mental health services in or near Indianola, this network is theunitypoint-affiliated provider detailed here, but note the listed locations are in Des Moines, IA. For Indianola-specific options, you may want to contact the provided phone numbers or check UnityPoint Health–Eyerly Ball’s site for any satellite or nearby referrals. Key contact: billing@eyerlyball.org; phones: (515) 729-5455, (515) 205-9213, 855-581-8111, 515-241-0982.
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