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Clinic Type

Primary Care

Address

2440 Towncrest Drive Iowa City, IA 52240 United States

Phone

319-338-0581

Email

thomas-moore@uiowa.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are included under Primary Care Services?

Primary Care Services includes: cancer screening, high cholesterol treatment, chronic obstructive pulmonary disease (COPD) treatment, diabetes prevention and treatment, flu vaccine, high blood pressure prevention and treatment, treatment for obesity, osteoporosis treatment, prostate disease prevention and treatment, and smoking cessation.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (referenced via Momentary Labs): 3 out of 5 stars (2,541 patient surveys)
  • Birdeye (UI Health Care Medical Center Downtown): 3.4 out of 5 stars (180 reviews)

Patients praise

  • Competent clinical care for some patients
  • Attentive and supportive nursing staff in specific instances
  • Clear and helpful discharge information at some facilities
  • Professional bedside manner reported by some reviewers

Common complaints

  • Long wait times in emergency departments
  • Issues with billing transparency and errors
  • Inconsistent communication from nursing and medical staff
  • Difficulty reaching clinics via phone
  • Perceived lack of responsiveness to patient needs or pain management

"72% of patients would definitely recommend this hospital."

— Momentary Labs / CMS HCAHPS data

"A pattern of inconsistent bedside care, long waits, and uneven responsiveness undermines confidence."

— Seniors.fyi reviews analysis

"Staff doesn't respond quickly when patients need help."

— Hospitalstats.org patient ratings summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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