Primary Care - UnityPoint Health
Primary Care • Iowa City, IA • Since 1995
About
Primary Care services under UnityPoint Health in Iowa City are part of the nonprofit hospital network serving Iowa, Illinois, and Wisconsin. UnityPoint Health provides comprehensive primary care through its network of clinics and affiliated providers, along with access to urgent, emergency, and virtual care. The Iowa City area would be covered by UnityPoint Health’s broader Iowa footprint, offering general medical care, preventive services, and coordinated care within the system. For exact clinic location, hours, and available providers in Iowa City, please visit unitypoint.org or search for UnityPoint Health primary care in Iowa City.
Clinic Type
Primary Care
Address
1776 West Lakes Parkway,, West Des Moines, IA 50266, US
Phone
911
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via MyUnityPoint online patient portal; Virtual urgent care available
Emergency Care
Urgent Care and Emergency services available via UnityPoint Health network
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5 out of 5 stars (143 reviews (system-wide))
Patients praise
- Compassionate care for end-of-life patients and families
- Quality care during childbirth and positive staff interactions in some instances
Common complaints
- Billing and insurance issues (e.g., surprise billing, out-of-network referrals)
- Perceived lack of compassion or failure to listen to patient pain concerns
- Difficulty scheduling or long waits for follow-up care
- Issues with after-visit clinical documentation accuracy
"I just want to say how grateful I am to the sweet staff who cared so well for my grandma in her last week of life... These ladies are angels."
— Birdeye (UnityPoint Clinic Family Medicine)"There always seems to be surprise billing whenever I go here even for checkups. On my most recent visit they didn't send the bill to my insurance on file..."
— Birdeye (UnityPoint Clinic Family Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care in Monticello - Find a Provider or ... - UnityPoint Health — May 7, 2026
- UI Health Care's new primary care clinic 'largest in Iowa City,' university says — Dec 10, 2025
- UnityPoint Clinic Family Medicine - Kingsley — Jul 31, 2025
- UI Health Care providing more convenient access to family medicine services this December | University of Iowa Health Care — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Iowa City
Primary Care services from University of Iowa Health Care (UIHC) in Iowa City: - Provider: UIHC, University of Iowa Hospitals and Clinics (healthcare system within the University of Iowa) - Location: Iowa City, Iowa (HQ at 200 Hawkins Dr; Iowa City, IA 52242) - Services: Primary care for adults and families, with access to a full spectrum of affiliated specialty services and cancer center resources as part of the UIHC system - Access: Contact UIHC for primary care appointments; main phone numbers include 800-777-8442, 855-944-4692, and 319-335-3678 - Network: Part of a larger hospital and clinics system with multiple locations in Iowa (including Des Moines and other Iowa City sites) - Type: Private hospital/healthcare provider (B2C)
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