Beth Israel Lahey Health Primary Care – 376 Boston Street
Family Medicine • Ipswich, MA • Since 2019
About
Beth Israel Lahey Health (BILH) is a nonprofit integrated health system formed in 2019, based in Cambridge, MA, and the largest health system in Massachusetts by number of hospitals. It operates multiple care lines including hospitals, primary and urgent care, behavioral health, hospice, and community health centers, with affiliates in New Hampshire and elsewhere. BILH comprises several hospitals (10 acute-care facilities in MA) and supports medical education and research. If you need the Ipswich primary care site address or hours, I can pull the exact contact info or guide you to the official bilh.org location finder.
Clinic Type
Family Medicine
Address
376 Boston Street, Topsfield, MA 01983
Phone
978-356-5522
BILHDigitalHealth@BILH.org
Opening Hours
Sunday Closed; Monday 8:00 am – 5:00 pm; Tuesday 8:00 am – 5:00 pm; Wednesday 8:00 am – 5:00 pm; Thursday 8:00 am – 5:00 pm; Friday 8:00 am – 5:00 pm; Saturday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Sunday: Closed; Monday–Friday: 8:00 am – 5:00 pm; Saturday: Closed.
Is there a patient portal available?
Yes, manage your care online through the patient portal to schedule and manage appointments, view test results, and more.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 3.2 to 3.9 out of 5 (for providers associated with the practice) (Limited data available; single review noted on specific practice pages)
Patients praise
- Some long-term patient satisfaction with specific providers
Common complaints
- Perceived lack of cohesiveness in care coordination
- Issues with referral processes and lack of information provided for referrals
- Staff responsiveness and frustration with patient questions
- Confusion or conflicting information regarding insurance acceptance
- Dissatisfaction with remote diagnosis methods
"Staff is easily frustrated by questions, which you have a right to ask. Dr. Pinto made a lot of referrals, but provided no information to those referrals - there is a general lack of cohesiveness."
— USCompanies.net review of Lahey Health Primary Care Ipswich (former site)"Be careful, I was diagnosed by a nurse over the phone. I repeatedly told her that her diagnosis was incorrect but she ignored that. The nurse had the doctor phone in a prescription for a condition I did not have! Stay away!"
— Vitals.com review of Lahey Health Primary Care Ipswich (former site)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jessica Albrinck, NP - Beth Israel Lahey Health Default
- Alison Driscoll Wiklund, NP - Beth Israel Lahey Health Default
- Paul A Rizzo, MD - Lahey Health
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Ipswich
Summary: Lahey Hospital & Medical Center is a nonprofit, physician-led hospital system based in Burlington, Massachusetts, and part of Beth Israel Lahey Health. It provides specialty and primary care across multiple locations in Massachusetts, with headquarters at 41 Mall Rd, Burlington. The organization employs about 2,400 staff, generates roughly $1.3 billion in annual revenue, and operates under nonprofit ownership. It emphasizes multidisciplinary, personalized care across many medical specialties. Locations include multiple offices on Mall Road in Burlington and nearby communities (Peabody, Lexington, and Burlington).
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