Community Behavioral Health Centers
Mental & Behavioral Health • Ipswich, MA • Two primary locations locations
Clinic Type
Mental & Behavioral Health
Address
Two primary locations: Lynn (TriCity) and Danvers (North Shore)
Phone
Not specified
info@eliotchs.org
Opening Hours
CBHCs are open 24 hours, 7 days a week
Telehealth
Not specified
Emergency Care
Urgent and emergency care available; 24/7 CBHC operations
Services Offered
Technology & Equipment
Team
Insurance & Payment
MassHealth eligible for all CBHC services; other insurances or no insurance may access urgent and emergency care
Not specified
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
CBHC Services Overview — Not specified
FAQs
What does CBHC stand for?
Community Behavioral Health Center; a one-stop shop for substance use and mental health treatment.
Are CBHCs open 24 hours, 7 days a week?
CBHCs are open 24 hours, 7 days a week.
Where are the CBHCs located?
Tri City Area CBHC in Lynn, MA and North Shore CBHC in Danvers, MA.
What services do CBHCs provide?
A one-stop mix of mental health and substance use treatment, including urgent and emergency services, crisis stabilization, individual and family therapy, and care coordination with primary care.
Who can receive CBHC services?
Youth, families, and adults; MassHealth eligible; other health insurances or uninsured can receive urgent and emergency care.
What are the specific addresses and contact numbers for the CBHCs?
Lynn location: 95 Pleasant St, Lynn, MA 01901; Tel 800-988-1111. Danvers location: 75 Sylvan Street, Building C, Danvers, MA 01923; Tel 888-769-5201.
What languages are services available in?
Services are available in Spanish and other languages as needed.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Lahey Health Behavioral Services - Ipswich, MA): 3.05/5 (40 reviews)
- Birdeye (Eliot Tri-City Community Behavioral Health Center): 2.8 (37 reviews)
- Rehab.com (Northeast Behavioral Health – Hill House, Ipswich, MA): 5/5 (1 review)
Patients praise
- Some reviewers describe supportive or improving experiences with staff and treatment (e.g., Lahey reviewer’s “best” third time and “no drinking/no alcohol” progress).
- Some reviews for a CBHC-related program indicate clinicians were “trauma informed” and culturally competent and that care felt amazing.
Common complaints
- Negative experiences include staff not treating people respectfully, argument leading to issues, or being “kicked out,” per some Lahey reviewer claims.
- Serious complaints appear in reviews, including alleged sexual harassment and lack of assistance during a crisis (Eliot Tri-City CBHC review).
- Wait times/processing problems are cited (e.g., waiting 2 hours then being told to switch to a virtual visit, and “Terrible place”).
"“Many of the bad reviews are true. My girlfriend was kicked out for stupid reason.”"
— Rehab.com – Lahey Health Behavioral Services - Ipswich, MA"“I went there for help and was sexually harassed by a male worker during a very vulnerable time… no one would open the door for me to retrieve my property.”"
— Birdeye – Eliot Tri-City Community Behavioral Health Center (reviews page)"“After waiting for 2 hours in the waiting room we were told to do a virtual visit instead.”"
— Birdeye – Eliot Tri-City Community Behavioral Health Center (reviews page)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Community Behavioral Health Centers (CBHCs) — Sep 17, 2025
- MA Behavioral Health Help Line | Ipswich, MA - Official Website — Jan 28, 2026
- Ipswich encourages residents to seek support through 24/7 Behavioral Health Help Line - The Local News — Dec 9, 2025
- Community Behavioral Health Centers — Oct 23, 2025
- Massachusetts Behavioral Health Help Line - Ipswich, MA — Nov 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental & behavioral health clinics in Ipswich
Summary: The Town of Ipswich (Ipswich, MA) is the local government authority serving Ipswich, MA. It provides information on government services, community resources, and doing business with the town. The site is the official government portal for Ipswich, including departments, job postings, and local services. For behavioral health support specifically, the page does not appear to detail a dedicated “MA Behavioral Health Help Line” within Ipswich; you may need to check state resources or the town’s public health or social services sections for directed contact information or links to state behavioral health hotlines. If you’re seeking immediate mental health crisis help in Massachusetts, consider statewide resources such as the Massachusetts Behavioral Health Helpline or 988 for crisis support.
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