MA Behavioral Health Help Line
Mental & Behavioral Health • Ipswich, MA • Since 1634
About
Summary: The Town of Ipswich (Ipswich, MA) is the local government authority serving Ipswich, MA. It provides information on government services, community resources, and doing business with the town. The site is the official government portal for Ipswich, including departments, job postings, and local services. For behavioral health support specifically, the page does not appear to detail a dedicated “MA Behavioral Health Help Line” within Ipswich; you may need to check state resources or the town’s public health or social services sections for directed contact information or links to state behavioral health hotlines. If you’re seeking immediate mental health crisis help in Massachusetts, consider statewide resources such as the Massachusetts Behavioral Health Helpline or 988 for crisis support.
Clinic Type
Mental & Behavioral Health
Address
Massachusetts Behavioral Health Help Line (Massachusetts); provided by Ipswich Public Health Department as a navigation line
Phone
833-773-2445
jeffp@ipswich-ma.gov
Opening Hours
24 hours a day, 365 days a year (real-time clinical assessment via call, text, or chat)
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos

What Patients Say
Overall sentiment across review platforms: positive
- Official state feedback portals exist for service issues: Described as 'beautifully managed' by some advocates (Not publicly rated via standard review platforms; usage volume in the thousands reported during initial months)
Patients praise
- Ease of access and responsiveness
- helpful clinical assessments
- prevents unnecessary emergency department visits
- well-managed service
Common complaints
- Severe staffing challenges in the broader behavioral health system can impact service availability
"I was pleased and surprised with the ease of dealing with it."
— User quoted in The Boston Globe"Was super nice, and just very helpful."
— User quote regarding crisis team assessmentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ipswich encourages residents to seek support through 24/7 Behavioral Health Help Line - The Local News — Dec 9, 2025
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov — Sep 3, 2025
- Link House announces Open Access for adults | Local News | newburyportnews.com — Jun 3, 2026
- Behavioral health urgent care centers available in Massachusetts. – NBC Boston — Jul 6, 2026
- Clinician working with Rowley Police Department earns state award - The Local News (Ipswich/Rowley, Topsfield/Boxford) — Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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