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Baylor Scott & White Internal Medicine Associates – Irving

Internal Medicine • Irving, TX • Since 1903

About

Baylor Scott & White Internal Medicine Associates – Irving is part of the Baylor Scott & White Health system, a nonprofit healthcare organization headquartered in Dallas, TX. The network offers extensive services across primary care, family medicine, women’s health, pediatrics, cardiology, gastroenterology, orthopedics, neurology, and more. It operates a wide network of facilities including hospitals, clinics, urgent care, imaging, rehabilitation, pharmacies, and wellness centers, with numerous acquisitions in the Dallas area (e.g., Baylor All Saints Medical Center, Baylor Medical Center at Irving, Baylor University Medical Center). Key points: - Part of a large, multi-location health system serving the Dallas area and beyond - Provides comprehensive medical services through its internal medicine and affiliated clinics - Organization founded in 1903; nonprofit; employs thousands; substantial annual revenue - Notable expansions and acquisitions within the Baylor network If you’re specifically seeking information about Baylor Scott & White Internal Medicine Associates in Irving (locations, physicians, hours, or contact), you may want to visit the main Baylor Scott & White Health site or search for the Irving internal medicine clinic page for precise details.

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Clinic Type

Internal Medicine

Address

Irving, TX

Phone

469.800.1050

Email

billingquestions@bswhealth.org

Opening Hours

until 5 p.m.

Website

https://www.bswhealth.com/locations/clinic/internal-medicine-associates-irving

Telehealth

/specialties/virtual-care (link indicates telehealth option)

Services Offered

Primary care
Chronic disease management
Preventive health
Back pain
Cholesterol test
Pap smear
Prostate cancer screening
Meningitis
Pneumonia
Shingles
Tetanus

Insurance & Payment

—

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.

Make a one-time payment, Enroll or login to your My Baylor Scott & White account to view balances and statements, set up a payment plan or enroll paperless statements., Billing guide available, Pay a one-time payment without registering (Pay a Bill as a Guest), Enroll or login to MyBSWHealth to view balances and statements, set up a payment plan or go paperless, Pay by mail, Pay by phone, Pay in person

Languages Spoken

English

FAQs

What services are offered at Baylor Scott & White Internal Medicine Associates – Irving?

Primary care services, preventive care, chronic disease management, and various screenings and tests.

How can I pay my Baylor Scott & White Health bill?

We offer two online payment options: Pay a Bill as a Guest or enroll/login to MyBSWHealth to view balances and statements, set up a payment plan or enroll in paperless statements. Other options include payment by mail, by phone, and in person.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Chamber of Commerce: 3.7 out of 5 stars (9 reviews)
LocateHub: 3.8 out of 5 stars (10 reviews)

Patients praise

Excellent and efficient care from specific physicians
Easy access to lab results with fast turnaround times
Utilization of modern technology and mobile applications
High satisfaction with specific, long-term provider relationships

Common complaints

Long wait times and inefficiency
Unhelpful or non-proactive office staff
Discomfort with office environment/furniture
Complaints regarding billing/cashier interactions
Issues with access to care based on insurance status

"If you want to be have a horrible client experience, this is the place for you... You are treated like cattle. The staff is not helpful and the opposite of proactive. Be sure and plan for at least an extra 45 mins to an hour before you are seen... The only efficiency encountered during my many visits is at the cashier."

— Chamber of Commerce review

"Dr. Austin is my physician, been going to him 10 plus years. He and his staff are excellent, I never wait long in the waiting room... The technology (mobile application), and new facilities are incredible. Dr. Austin and his staff are extremely efficient and lab results or always a fast turnaround."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].