Primary Care | Irving, Texas
Internal Medicine • Irving, TX
Clinic Type
Internal Medicine
Address
Las Colinas Medical Center / Primary Care Clinic, Irving, TX
Phone
4696474004
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video visits are an important component of virtual care delivery at UT Southwestern.
Services Offered
Team
Insurance & Payment
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credit or debit card only, Credit or debit card
Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 4.5/5 (70 reviews)
- Tebra / Practice Site: 4.66-4.8/5
- Healthgrades: 4.8/5 (92 reviews)
- Healthgrades: 4.9/5 (345 reviews)
- Healthgrades: 4.9/5 (331 reviews)
- Healthgrades: 4.7/5 (134 reviews)
- Google: 4.6/5 (492 reviews)
Patients praise
- Highly rated professional and experienced physicians
- Compassionate, kind, and attentive bedside manner reported by many patients
- Thorough explanations of health issues and treatment options
- Friendly and welcoming office staff
- Convenient and effective chronic disease management and preventative care
Common complaints
- Technical issues with patient portals
- Frustration with bureaucratic processes or perceived over-charging for consultations
- Concerns about rushed or impersonal visits, including insufficient time spent on annual wellness discussions
- Occasional complaints regarding bedside manner or perceived lack of listening
"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."
— Healthgrades review of Dr. Jack Ireland"Dr Shelton genuinely cares about his patients and that comes through in his manner of treating them."
— Healthgrades review of Dr. Christopher Shelton"The patient portal does not work, the doctors office refused to share my lab results from an annual checkup visit with me unless I schedule a second paid consultation."
— BBB complaint regarding Healthcare Associates of TexasSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Neha Sharma, NP - Nurse Practitioner in Irving, TX — May 14, 2026
- Dr. Kapil Passi, MD - Internal Medicine Physician in Irving, TX — May 14, 2026
- Mini V. Philip, NP - Nurse Practitioner in Irving, TX — May 14, 2026
- Donya D. Hartsfield, NP - Nurse Practitioner in Irving, TX — May 14, 2026
- Dr. Franklin O. Heredia - Internal Medicine Physician in Irving, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Irving
Baylor Scott & White Internal Medicine Associates – Irving is part of the Baylor Scott & White Health system, a nonprofit healthcare organization headquartered in Dallas, TX. The network offers extensive services across primary care, family medicine, women’s health, pediatrics, cardiology, gastroenterology, orthopedics, neurology, and more. It operates a wide network of facilities including hospitals, clinics, urgent care, imaging, rehabilitation, pharmacies, and wellness centers, with numerous acquisitions in the Dallas area (e.g., Baylor All Saints Medical Center, Baylor Medical Center at Irving, Baylor University Medical Center). Key points: - Part of a large, multi-location health system serving the Dallas area and beyond - Provides comprehensive medical services through its internal medicine and affiliated clinics - Organization founded in 1903; nonprofit; employs thousands; substantial annual revenue - Notable expansions and acquisitions within the Baylor network If you’re specifically seeking information about Baylor Scott & White Internal Medicine Associates in Irving (locations, physicians, hours, or contact), you may want to visit the main Baylor Scott & White Health site or search for the Irving internal medicine clinic page for precise details.
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