Center for Counseling & Psychological Services | Ithaca College
Behavioral Health / Mental Health Counseling • Ithaca, NY
About
Summary: The Hammond Health Center at Ithaca College provides medical and mental health services, health education, and programming as part of the college’s health services. It is a campus healthcare home offering clinical care and mental health support to students, with three office locations in Ithaca, NY (including HQ at 953 Danby Rd). Contact: (607) 274-3011. The center is linked to Ithaca College’s campus health system and operates under the Higher Education health services category.
Clinic Type
Behavioral Health / Mental Health Counseling
Address
Center for Counseling & Psychological Services, Ithaca College
Phone
607-274-3136
counseling@ithaca.edu
Opening Hours
Hours Monday-Friday: 8:30 AM to 5 PM Crisis services daily from 1:30 PM to 3:30 PM After-hours On-Call daily from 5 PM to 8:30 AM | Weekends (after 5 PM on Fridays) & Closures
Telehealth
Yes (in-person & virtual services; private room for virtual sessions)
Emergency Care
Crisis services daily 1:30 PM to 3:30 PM; After-hours on-call daily 5 PM to 8:30 AM; 24-hours on weekends, holidays, & closures
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Is CAPS affiliated with Cayuga Health at Ithaca College?
CAPS is not affiliated with Cayuga Health and is a free-standing student service office administered and supervised by Ithaca College.
What are CAPS Crisis Services hours?
CAPS Crisis Services 1:30p to 3:30p, M-F After-Hours On-Call M-F 5p-8:30am & 24-hours on weekends, holidays, & closures.
How to check appointment status?
Check your appointment status through your CAPS Portal.
Are services available virtually?
We offer in-person & virtual services; contact us to reserve a private room for virtual sessions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
Patients praise
- Appreciation for the quality of individual counselors when sessions are accessible
- Strong awareness of services among the student body
- Commitment to diversity in hiring and creating a welcoming environment
- Positive perception of the college's focus on mental health culture and open discussion climate
- Reliable crisis intervention and same-day services for urgent needs
Common complaints
- Concerns regarding limited staff and counselor-to-student ratios
- Long wait times for appointments and periodic use of waitlists
- Inadequate resource allocation and funding from administration
- Difficulties in forming consistent long-term therapeutic relationships due to high demand/staffing limits
- Insufficient accessibility after-hours
"I really loved my therapist... Just going to be able to go to her and talk to her [was great,] but I felt like I needed more and I couldn’t get that."
— Student feedback cited in The Ithacan"It really comes down to what a school feels meets that definition of good services... [I] understand that sometimes my definition of a good service is not the same as an institution’s definition."
— Brian Petersen, Director of CAPS, as reported by The IthacanSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Faculty council discusses lack of CAPS counselors and budget updates - The Ithacan — Mar 5, 2026
- Ithaca College student dies by suicide - The Ithacan — Apr 23, 2026
- Counseling services available after IC student dies by suicide - 607 News Now — Apr 24, 2026
- Ithaca College students train for real-world health crises — Oct 8, 2025
- The Loneliness Radio Project, Ep. 3: IC student visit with public safety raises questions about mental health calls [AUDIO] – WRFI Community Radio — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health / mental health counseling clinics in Ithaca
NAMI Finger Lakes Inc. is the Ithaca-based nonprofit affiliate of the National Alliance on Mental Illness. It offers free mental health support, education, advocacy, and resources for individuals and families affected by mental illness. Key details: founded 1986, headquarters in Ithaca, NY, staffed by 4 employees, and activities include support groups, community education, youth/teen support, holistic health resources, and advocacy. They operate four offices in the Ithaca area and provide contact options (support@namifingerlakes.org; 607-252-6264). Recent headlines reflect broader NAMI initiatives and advocacy. If you’re seeking local mental health resources, NAMI Finger Lakes can connect you with programs, education, and peer support in the Finger Lakes region.
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