Mental Health Clinic | Tompkins County
Behavioral Health / Mental Health Counseling • Ithaca, NY • 1 location in Ithaca, Tompkins County locations
Clinic Type
Behavioral Health / Mental Health Counseling
Address
201 East Green Street, Ithaca, Tompkins County, NY
Phone
607-274-6200
TCEH@tompkins-co.org
Opening Hours
Open Access walk-in hours; walk-in same-day intake; appointments first-come, first-serve; no appointment needed for intake
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Who is eligible for the Mental Health Clinic?
Anyone who lives or works in Tompkins County can walk in for intake and initial appointment the same day.
Do I need an appointment for intake?
No appointment is needed for intake; walk-in available.
Where is the clinic located?
201 East Green Street, Ithaca.
Who can walk in for services?
Anyone who lives or works in Tompkins County is welcome to walk in, complete the intake packet, and have their initial appointment that day.
How are intake slots scheduled if walked in?
Appointments are available on a first come, first serve basis. If intake slots are filled when you arrive, you will be invited to return the next day that works for you.
What are Open Access hours?
Open Access hours are listed under the Open Access section: Monday, Tuesday, & Thursday, 8:30am–2:00pm; Wednesday, 10:30am–3:00pm.
How can I reach the main office for Open Access updates?
Please call 607-274-6200 and ask to speak with our intake coordinator, Melissa Kilanowski, about scheduling a time.
What populations are targeted by youth programs?
Programs include youth ages 13–17, 7–9, 12–18, and other groups; specific details and call-in registration numbers are provided in program sections.
Where are the clinics located?
201 East Green Street, Ithaca, and 55 Brown Road, Ithaca.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- uscompanies.net: highly variable with limited aggregate data (based on a small sample of 4 user reviews on one site)
- Birdeye (via Google reviews): 5.0/5.0 (4 reviews (specific to Dr. Gerard Lippert))
Patients praise
- positive feedback for specific individual clinicians and psychiatrists
- appreciation for the PROS (Personal Recovery Oriented Services) program
- recent improvements in facilities and clinic accessibility at the new Brown Road location
Common complaints
- concerns regarding clinic environment and staff demeanor
- historical issues with administrative oversight and treatment planning cited in past audits
- reports of misdiagnosis and inadequate treatment options
"Therapist is amazing, very involved and genuinely cares and isn't just doing it because the pay is good."
— User review on uscompanies.net"PROS would set the new standard... The program is empathetic, intimate, and liberal at root. It’s most of the time a very safe space."
— The Sophie Fund (patient testimonial)"As much as i want or need help i just dont/didnt feel comfortable there. It felt more like another institute and it made me feel almost like a convict. And they sort of treat you like one."
— User review on uscompanies.netSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tompkins County health assessment reveals deep disparities —... — Feb 3, 2026
- Mental health well-being and substance use resources and sup... — Dec 17, 2025
- Tompkins County Whole Health adds more mental health space at Brown Rd. location - 607 News Now — Nov 11, 2025
- Dr. Auguste Duplan: A compassionate and calm fixture of Tomp... — Oct 21, 2025
- PROS Journeys: Stories in Art » Downtown Ithaca — Aug 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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