Cayuga Health | Cancer Center
Cancer Care (Oncology) • Ithaca, NY
About
Cayuga Health System is a nonprofit health network based in Ithaca, NY, formed by the merger of Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). It operates across the Finger Lakes and central New York, offering seamless, community-centered care through its network of facilities, including the Cayuga Cancer Center in Ithaca. The organization employs about 782 people and positions itself as a private nonprofit with a focus on comprehensive cancer care within Cayuga Health’s broader hospital system. Additional context: the system has three offices in New York (Ithaca HQ, Watkins Glen, and Ithaca) and holds a presence in Canada and Sweden in some form.
Clinic Type
Cancer Care (Oncology)
Address
Ithaca, New York, US
Phone
(607) 272-5414
info@schuylerhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Cayuga Medical Center general): 90 out of 100 (overall patient rating) (53 reviews (Yelp))
- U.S. News & World Report (Cayuga Medical Center general): 88% (satisfaction/willingness to recommend) (N/A)
Patients praise
- High level of physician compassion and knowledge
- Effective use of nurse navigators to guide patients
- Personalized and supportive care environment
- Good communication with primary care doctors
Common complaints
- Administrative and billing concerns
- Extended wait times for appointments
- Inconsistent patient experiences with broader hospital services
- Facility accessibility/logistics at specific offices
"Dr. Bael is by far the kindest doctor I have ever met. He had just met me, and had terrible news to tell me ... but he was wonderful - everything that I have always wanted in a doctor (kind, compassionate, caring, honest)."
— Vitals review for Dr. Timothy Bael"Everyone made me feel like the most important patient ever."
— Cayuga Health patient testimonial"Even offices that have been absorbed by this new conglomerate are horrible. Billing is a nightmare."
— Yelp review of Cayuga Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cayuga Cancer Center Earns Re-Accreditation from the American College of Radiology | Cayuga Health — Oct 27, 2025
- Cayuga Cancer Center reaccredited by American College of Radiology for Radiation Medicine - 607 News Now — Oct 28, 2025
- Breast Cancer Navigator: Your guide to cancer care at Centralus Health - The Ithaca Voice — Nov 7, 2025
- Centralus Health offers non-invasive, individualized treatment for prostate cancer - The Ithaca Voice — Sep 26, 2025
- Register for the Annual Cancer Resource Center of the Finger Lakes Walkathon and 5k | Cayuga Health — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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