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Clinic Type

Primary Care (Family Medicine, Internal Medicine)

Address

Phone

(410) 339-5500

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Jeffrey T Swett — DO
  • Thaw Poon — MD
  • Kenneth H Williams — MD
  • Vincenzo Grippo — MD
  • Allynkate Quinzon — FNP-BC
  • Saundra M Goralski — CRNP
  • Florence Parry — CRNP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Cayuga Primary Care): 3.0/5.0 (61 reviews)
  • Healthgrades (Dr. Alan Midura): 4.5/5.0 (16 reviews)
  • US News (Dr. James C. Loehr): 4.0/5.0 (24 reviews)
  • Vitals (Dr. Sharon Ziegler): 3.2/5.0 (11 reviews (avg))
  • US News (Dr. Robert T. McClelland): 5.0/5.0 (13 reviews)
  • Vitals (Dr. Lloyd A. Darlow): 4.8/5.0 (13 reviews)

Patients praise

  • Providers described as compassionate, attentive, and caring
  • Some doctors are noted for being good listeners and thorough in diagnosis
  • Strong patient trust built over long-term relationships (25+ years)
  • Helpful and friendly office staff reported at some individual practices

Common complaints

  • Reports of unprofessional or rude office staff interactions
  • Long wait times for appointments and while at the office
  • Difficulty scheduling appointments for urgent issues
  • Concerns regarding communication style and bedside manner from some providers
  • Facility comfort issues, such as poor ventilation in examination rooms

"If I could give 0 stars I would they can’t even Book an appointment... Very unprofessional not to mention the lady at the front desk... is very rude."

Birdeye (Cayuga Primary Care)

"He has a very calm and understanding demeanor and he genuinely cares about his patients, very sincere. Office staff is helpful and friendly."

Healthgrades (Dr. Alan Midura)

"He is knowledgeable, courteous, pays attention to what he is been told by the patient... I totally trust him and do whatever he asks."

Vitals (Dr. Lloyd A. Darlow)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ithaca, NY·Primary Care (Family Medicine, Internal Medicine)

Cayuga Health System is a nonprofit health network that unites Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls) to provide seamless, community-centered care across the Finger Lakes and central New York. Headquartered in Ithaca, NY, it operates as a private nonprofit with 782 employees and a footprint in three U.S. offices (Ithaca HQ, Watkins Glen, and Ithaca). For primary care in Ithaca, Cayuga Health leverages a consolidated network to offer coordinated primary care services through its affiliated hospitals and clinics, aiming to deliver comprehensive, accessible care to residents. If you’re seeking a specific primary care provider or clinic location within Cayuga Health in Ithaca, visiting cayugahealth.org or contacting their primary care departments directly would provide current providers, appointment options, and locations.

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Ithaca, NY·Primary Care (Family Medicine, Internal Medicine)

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