Jamestown | TCC Health - The Chautauqua Center
Family Medicine • Jamestown, NY • Since 2013
About
The Chautauqua Center (TCC Health) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, with five offices including Jamestown locations. Key details: - Services: Primary care, pediatrics, behavioral health, dental care, and more. - Purpose-built for underserved communities; operates on a sliding-fee scale and governed by a patient-inclusive board. - Status: Active FQHC, founded in 2013; HQ in Dunkirk, NY. - Reach: 5 U.S. offices (including Jamestown area: 107 Institute Street, Jamestown, NY 14701). - Contact: main line available; relevant email for compliance: complianceofficer@thechautauquacenter.org. - Staffing and funding: nonprofit with ~33 employees (growth noted); total funding around $1.2M. If you’re looking for Jamestown-specific care, TCC Health offers Jamestown Family/Internal Medicine services and is recruiting (as of 2023) for a physician, indicating ongoing primary care provision in Jamestown.
Clinic Type
Family Medicine
Address
107 Institute Street, Jamestown, NY 14701
Phone
7164844334
complianceofficer@thechautauquacenter.org
Opening Hours
Monday - Thursday: 8:00 AM - 7:00 PM; Friday: 8:00 AM - 5:00 PM
Emergency Care
Call 911 for emergencies
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are your hours of operation?
Monday - Thursday: 8:00 AM - 7:00 PM; Friday: 8:00 AM - 5:00 PM.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: negative
- Vitals.com: Ratings for individual physicians range widely (e.g., 2.1 to 4.7) (19 providers listed)
Patients praise
- Some patients reported positive experiences with individual physicians
- Some staff members noted as going above and beyond
- Ability to get an appointment for urgent needs reported in one case
Common complaints
- Difficulty reaching the office by phone
- Poor office staff communication and responsiveness
- Issues with appointment scheduling and cancellations
- Challenges with prescription management and follow-up
- Long wait times for appointments
"Absolutely HORRIBLE here!!! If you want a doctors office that NEVER answers the phone and randomly cancels your appointments with NO reason or warning, this is exactly that place."
— LocalityBiz"Communication there and patient respect is horrid. I will never go back!"
— MappcaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- TCC Health announces community picnics | News, Sports, Jobs - Observer Today — Jul 29, 2025
- New Facility: The Waterfront Foundation Celebrates New Behavioral Health Suite At The Chautauqua Center, Honors Donor | News, Sports, Jobs - Post Journal — Jul 29, 2025
- Foundation celebrates behavioral health suite at The Chautauqua Center | News, Sports, Jobs - Observer Today — Jul 21, 2025
- New Behavioral Health Suite Opens At TCC — Jul 24, 2025
- The Chautauqua Center’s Free Community Picnics This Week — Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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