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About

The Chautauqua Center (TCC Health) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, with five offices including Jamestown locations. Key details: - Services: Primary care, pediatrics, behavioral health, dental care, and more. - Purpose-built for underserved communities; operates on a sliding-fee scale and governed by a patient-inclusive board. - Status: Active FQHC, founded in 2013; HQ in Dunkirk, NY. - Reach: 5 U.S. offices (including Jamestown area: 107 Institute Street, Jamestown, NY 14701). - Contact: main line available; relevant email for compliance: complianceofficer@thechautauquacenter.org. - Staffing and funding: nonprofit with ~33 employees (growth noted); total funding around $1.2M. If you’re looking for Jamestown-specific care, TCC Health offers Jamestown Family/Internal Medicine services and is recruiting (as of 2023) for a physician, indicating ongoing primary care provision in Jamestown.

Clinic Type

Family Medicine

Address

107 Institute Street, Jamestown, NY 14701

Phone

7164844334

Email

complianceofficer@thechautauquacenter.org

Opening Hours

Monday - Thursday: 8:00 AM - 7:00 PM; Friday: 8:00 AM - 5:00 PM

Emergency Care

Call 911 for emergencies

Services Offered

  • Behavioral Health
  • Family Medicine

Insurance & Payment

—

Languages Spoken

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FAQs

What are your hours of operation?

Monday - Thursday: 8:00 AM - 7:00 PM; Friday: 8:00 AM - 5:00 PM.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Vitals.com: Ratings for individual physicians range widely (e.g., 2.1 to 4.7) (19 providers listed)

Patients praise

  • Some patients reported positive experiences with individual physicians
  • Some staff members noted as going above and beyond
  • Ability to get an appointment for urgent needs reported in one case

Common complaints

  • Difficulty reaching the office by phone
  • Poor office staff communication and responsiveness
  • Issues with appointment scheduling and cancellations
  • Challenges with prescription management and follow-up
  • Long wait times for appointments

"Absolutely HORRIBLE here!!! If you want a doctors office that NEVER answers the phone and randomly cancels your appointments with NO reason or warning, this is exactly that place."

— LocalityBiz

"Communication there and patient respect is horrid. I will never go back!"

— Mappca

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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