WellNow Urgent Care
Urgent Care • Jamestown, NY • Since 2012 • Multiple locations nationwide (this page is Jamestown, NY) locations
About
Summary: - WellNow Urgent Care (formerly Five Star Urgent Care) is a private chain of walk-in urgent care clinics in the U.S. and Canada, serving as alternatives to emergency rooms. - Headquarters: Chicago, Illinois; founded in 2012. - Services include walk-in treatment for illnesses and injuries, rapid testing, and other health needs. - Presence: operates in Illinois, Indiana, Michigan, New York, and Pennsylvania; listed locations include 311 N Green St, Chicago (HQ). - Company size: about 703 employees; annual revenue around $175.9M. - Industry codes: SIC 80/801; NAICS 62/621. Website: wellnow.com. LinkedIn: wellnow-urgent-care.
Clinic Type
Urgent Care
Address
15 S Main St, Jamestown, NY 14701
Phone
(716) 489-3144
wn5102@wellnow.com
Opening Hours
Open 24/7 for providers via WellNow Virtual Care; walk-in available
Telehealth
Available (WellNow Virtual Care)
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
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No specific insurers listed on page; mentions “No Insurance? No problem.” and that they accept credit and debit cards.
Credit cards, Debit cards, Insurance (when available), Credit
Languages Spoken
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Pricing
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WellNow Official Site: N/A (site shows 1160 reviews) (1160)
- SolvHealth: 3.0 (Wait time), 1.0 (Quality of care), 2.5 (Bedside manner), 2.0 (Staff friendliness), 3.0 (Facility cleanliness)
Patients praise
- Convenient alternative to ER for minor issues
- Ability to make online appointments/reservations
- Efficient and prompt care when not busy
- Professional and knowledgeable medical staff in some instances
- On-site diagnostic capabilities like X-rays and breathing treatments
Common complaints
- Rude or unwelcoming front desk staff
- Poor bedside manner from medical staff
- Long wait times despite online booking
- Billing issues, specifically unauthorized charges and difficulties obtaining refunds
"Front desk girls are RUDE and unwelcoming. Nurse had zero bed side Manor, was cold, and had attitude. She treated me like cattle getting herded through."
— Yelp"they kept my card number after only accepting card for the co pay. They then charged my card almost $400 after they were already paid by my insurance. Then tried to fight giving me my money back and told me it can take up to two weeks."
— LocalityBiz"For as busy as they were, I still felt like they took care of me very well and I was not rushed."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026
- Rebecca LaFavor, FNP at Medallus Urgent Care in Jamestown, ND — Jan 21, 2026
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
- Hamilton College Study Confirms WellNow Urgent Care's Positive Impact on Community Health and ER Usage - Third News — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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