Family & Internal Medicine Clinic – Johnson City on Med Tech
Family Medicine • Johnson City, TN • 1 (Med Tech corridor, Johnson City) locations
Clinic Type
Family Medicine
Address
Med Tech corridor, north Johnson City, across the street from the post office
Phone
(423) 631-0646
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available; virtual urgent care and quick screening/video visit options
Emergency Care
Urgent care available virtually or in-person via urgent care clinics; refer to closest urgent care if outside hours
Services Offered
Technology & Equipment
Insurance & Payment
—
call to verify insurance, accepts most major insurance providers
Languages Spoken
—
FAQs
Do you offer same day or next-day appointments?
Yes.
How can I schedule an appointment?
Schedule an appointment or ask about services by calling (423) 631-0646, or book your visit online.
Do you accept insurance?
Ballad Health Medical Associates Family Medicine and Internal Medicine accepts most major insurance providers.
Do you accept my insurance?
Ballad Health Medical Associates Family Medicine accepts most major insurance providers. To confirm if we accept your insurance, please call (423) 631‑0646.
What if I need care after hours?
If you require care when our office is closed, you can go to the nearest urgent care or utilize our virtual urgent care clinic.
Can I book virtual visits?
Yes, there are virtual visits available (quick screening or video visit with a provider).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Illuri Reddy): 2.0/5 (5 ratings) (5 ratings)
- Vitals (Dr. Brian K. Way): 4.7/5 (not stated in snippet)
- WebMD Care (Dr. Illuri Reddy): 2 out of 5 average (5 ratings)
Patients praise
- Some providers at/associated with the clinic receive high patient ratings (e.g., Dr. Brian K. Way average rating 4.7/5)
- Praise for listening, caring, and changing/referring as needed in patient comments (Dr. Brian K. Way on Vitals snippet)
- General praise for compassionate/attentive staff and thoroughness at a Johnson City primary care practice listing (Family Physicians of Johnson City), though not the exact Med Tech clinic page
Common complaints
- Low average rating for an internist (Dr. Illuri Reddy) on WebMD (2.0/5 from 5 ratings)
- Patient satisfaction poll items on WebMD show 'No' across multiple measures in the snippet (e.g., listened to concerns, follow-up), suggesting poor experience for at least some reviewers
"“I have been seeing Dr Way for a very long time... and would not change doctors for anything. He listens, changes meds if needed, refers me to specialists (if needed) and is such a good, caring person.”"
— Vitals profile snippet for Dr. Brian K. Way, DO (Johnson City)"“Patients gave Dr. Illuri Reddy an average rating of 2 out of 5.”"
— WebMD doctor overview snippet for Dr. Illuri Reddy, MD"“Customer feedback highlights the compassionate and attentive approach of Family Physicians of Johnson City.”"
— wheree.com listing summary for Family Physicians of Johnson CitySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Richard L. Rolen, MD - Internal Medicine Physician in Johnson City, TN — May 14, 2026
- ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
- New direct primary care clinic set to open in Johnson City | WJHL | Tri-Cities News & Weather — Feb 11, 2026
- Mountain Region Family Medicine – Colonial Heights to relocate | Johnson City Press — Sep 29, 2025
- New Johnson City Eye Surgery Center to welcome patients this spring | WJHL | Tri-Cities News & Weather — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Johnson City
ETSU Health is a nonprofit healthcare system based in Johnson City, Tennessee, operating 19 offices nationwide (primarily in Johnson City). It offers comprehensive family medicine and primary care among many specialties, with over 250 providers across 30 clinical sites. The organization emphasizes preventive care and serves as a regional provider with locations in Johnson City, Mountain City, Elizabethton, and nearby areas. Key details: - Type: Nonprofit healthcare provider - Headquarters: Johnson City, TN - Services: Family medicine, primary care, pediatrics, and a broad range of specialties - Locations: 19 offices (primarily in Johnson City area) - Contact: 423-433-6757 - Website: etsuhealth.org If you’re specifically seeking Family Medicine in Johnson City, ETSU Health is a major local option with multiple offices and a focus on preventive care.
Summary: SOFHA (State of Franklin Healthcare Associates), based in Johnson City, TN, operates as a healthcare organization offering services across pediatrics, internal medicine, clinical lab services, and medical care. It is linked to Johnson City Pediatrics and serves patients through three offices in Johnson City, including 301 Med Tech Pkwy (HQ) and 615 N State Of Franklin Rd. The company is publicly listed with a diverse workforce and a focus on wellness-related services. Recent news indicates a leadership update with a new CFO announced in mid-June 2026. If you’re specifically seeking “Family Physicians of Johnson City,” SOFHA appears connected to Johnson City Pediatrics and broader SOFHA services, but the page emphasizes pediatric and general medical services rather than a standalone family medicine practice. For precise physician listings or to confirm family medicine offerings, check SOFHA’s contact channels or visit the location pages. Contact: help@sofha.org or (423) 794-5500.
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