Johnson City, TN | Urgent Care - Fast Pace Health
Urgent Care • Johnson City, TN • Since 2009
About
Fast Pace Health offers urgent care clinics with walk-in availability, no appointment needed, and extended hours seven days a week. They accept most major insurances, Medicaid, and Medicare, plus affordable self-pay options for uninsured patients. Each clinic has on-site lab testing and X-ray capabilities, aiming for short wait times and patient-first, compassionate care. Locations near Johnson City, TN: - Franklin, TN (HQ in Waynesboro, TN, but not Johnson City) - Waynesboro, VA (listed; not Johnson City) - Note: The official Johnson City-specific clinic is not listed among the provided locations. The company operates 3 U.S. offices with a focus across Tennessee and surrounding states. Key details: - Industry: Hospitals and Health Care; Privately held - Founded: 2009; Headquartered in Waynesboro, TN - Services: Urgent care for illnesses and injuries, wellness/screening, on-site labs, X-ray - Hours: Open 7 days a week with extended hours - Contact: Multiple listed phone lines; customer service email: customerservice@fastpacehealth.com
Clinic Type
Urgent Care
Address
1800 West Market Street, Johnson City, Tennessee 37604
Phone
423-854-4190
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Opening Hours
Open seven days a week with extended hours
Telehealth
Available
Emergency Care
Urgent care for non-life-threatening conditions (not a full ER)
Services Offered
Technology & Equipment
Insurance & Payment
Accepts most major insurances including Medicaid and Medicare
Self-pay, Insurance
Languages Spoken
FAQs
What are your hours?
Monday–Sunday, 8:00 am – 8:00 pm.
Do you accept walk-ins or require appointments?
Walk-ins accepted; no appointment needed.
What services are offered?
Urgent care for a wide range of non-life-threatening injuries and illnesses; telehealth options; x-ray and lab services.
Is telehealth available now?
Telehealth Urgent Care is available; currently noted as open in the future with Telehealth option.
Where is the clinic located?
1800 West Market Street, Johnson City, TN 37604.
Which insurances do you accept?
Most major insurances, including Medicaid and Medicare.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 stars (Not explicitly stated total)
- Official Fast Pace Health (Urgent Care page): 4.9/5 stars (339 reviews)
- Trustpilot: 1.5/5 stars (TrustScore) (28 reviews (company-wide))
Patients praise
- Speed and efficiency of visits for many patients
- Friendly, caring, and knowledgeable medical staff
- Convenience of walk-in services and online check-in/scheduling tools
- Clean and professional facilities
Common complaints
- Billing and unexpected charges (e.g., being charged for services previously stated as included)
- Long wait times for certain services or appointments
- Concerns regarding staff professionalism and conduct
- Difficulty reaching a person by phone to resolve billing or other issues
"Got in my on time and out within 30 minutes. Fast, efficient & caring. Everyone actually cared and made me feel valid with my diagnosis!"
— Birdeye review"If I could give negative stars I would... Worst experience I've ever had at an urgent Care."
— LocalityBiz review"A couple days later I receive a text message stating my card on file would be [charged] for 'my [tetanus shot]' which is a [service] the doctor had told me was included in my visit."
— BBB complaint (company-wide)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fast Pace Health Urgent Care Equips Rural Families for a Healthy and Safe Back-to-School Season - Fast Pace Health — Jul 31, 2025
- Elisabeth Petro — Jun 20, 2026
- 🎉 We are incredibly proud to announce that Fast Pace Health, Tell City, has been named the Best Urgent Care Center in Tell City for 2026 by BusinessRate! 🏆 To our amazing patients: thank you for… | Fast Pace Health — Jun 19, 2026
- Amy White — Apr 16, 2026
- Small Business Spotlight: Fast Pace Urgent Care — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Johnson City
Ballad Health operates multiple urgent care options in Johnson City, TN as part of its broader hospital and primary care network. While the company’s main headquarters are in Johnson City, its urgent care facilities exist within its system of 20+ hospitals and numerous outpatient locations across Tennessee and Virginia. If you’re seeking an urgent care in Johnson City, Ballad Health is a primary local option within the Ballad Health network, offering walk-in urgent care services alongside primary and specialty care. Key points: - Ballad Health is a Johnson City–based health system with urgent care clinics as part of its service network. - Network includes 20 hospitals, plus numerous outpatient locations in Tennessee and Virginia. - For urgent care in Johnson City, Ballad Health facilities within the network are the most relevant option. - Contact options: Ballad Health central numbers can help direct you to the nearest urgent care location (main numbers: 800-366-1132, 888-288-5174, 833-822-5523).
Summary: The page pertains to Johnson City Pediatrics, part of State of Franklin Healthcare Associates (SOFHA), a public healthcare organization based in Johnson City, TN. SOFHA operates multiple offices (3 in Johnson City) offering pediatric, internal medicine, and related medical services. The site highlights include contact info (help@sofha.org, phone numbers), office locations (Johnson City addresses), and a corporate overview. Notable workforce and web metrics are provided, along with recent news about SOFHA appointing a new CFO. If you’re seeking a Walk-In Clinic in Johnson City, this page confirms SOFHA’s presence in the area but does not specify walk-in hours or a dedicated walk-in clinic department. For immediate walk-in needs, contact the offices directly or visit the SOFHA homepage.
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