Urgent Care Clinic in Johnson City, TN - Ballad Health
Urgent Care • Johnson City, TN • Since 2016 • 1 location (Johnson City Urgent Care; Jonesborough location closed) locations
About
Ballad Health operates multiple urgent care options in Johnson City, TN as part of its broader hospital and primary care network. While the company’s main headquarters are in Johnson City, its urgent care facilities exist within its system of 20+ hospitals and numerous outpatient locations across Tennessee and Virginia. If you’re seeking an urgent care in Johnson City, Ballad Health is a primary local option within the Ballad Health network, offering walk-in urgent care services alongside primary and specialty care. Key points: - Ballad Health is a Johnson City–based health system with urgent care clinics as part of its service network. - Network includes 20 hospitals, plus numerous outpatient locations in Tennessee and Virginia. - For urgent care in Johnson City, Ballad Health facilities within the network are the most relevant option. - Contact options: Ballad Health central numbers can help direct you to the nearest urgent care location (main numbers: 800-366-1132, 888-288-5174, 833-822-5523).
Clinic Type
Urgent Care
Address
Urgent Care – Johnson City, a department of Johnson City Medical Center, Johnson City, TN
Phone
+1 833-822-5523
Paula.Whitehead@balladhealth.org
Opening Hours
Open seven days a week with extended hours; hours not specified
Telehealth
Online Quick Care and Virtual Urgent Care available
Emergency Care
Ballad Health emergency rooms open 24/7 for life-threatening emergencies
Services Offered
Insurance & Payment
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Copayment (urgent care) typically less than ER copays
Languages Spoken
—
Pricing
FAQs
What are the hours for the Johnson City Urgent Care?
Extended weekday and weekend hours; open seven days a week with extended hours (exact times not provided)
What are the extended hours and walk-in availability?
Extended weekday and weekend hours; walk-in clinic convenience.
Do you offer onsite testing?
Yes, onsite testing for flu, RSV, COVID-19, strep, and pregnancy.
Are there telehealth options?
Yes, Online Quick Care and Virtual Urgent Care options are available.
Is there a cost difference compared to ER visits?
Urgent care copayments are typically less than ER copays.
Do you offer sports or school physicals?
Yes, sports and school physicals are offered for a flat fee of $50.
Is there onsite imaging available?
Yes, onsite X-ray services.
What should I do in a true emergency?
Call 911 or go to the nearest ER.
How can I schedule or book visits?
Walk-ins are accepted; online scheduling is available (Online Quick Care and Virtual Urgent Care).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown / Wheree aggregators: 8.8/10 (Excellent) (78 (on BestProsInTown))
Patients praise
- Kind and helpful staff
- Efficient service and short wait times
- Thorough explanations and professional care from providers
- Clean facilities
Common complaints
- Concerns regarding upfront payment practices and discounts
- General criticisms of Ballad Health as a system, including perceived monopoly issues
- Negative experiences specifically linked to emergency department services within the broader health system
"Patients appreciate the doctors' attentiveness and explanation of medical concerns, as well as the low wait times. Many visitors have had positive experiences, praising the friendliness and compassion of every staff member they encountered."
— BestProsInTown"Do not pay for any Ballad Healthcare services up front. They entice you to pay upfront by offering a discount."
— Better Business Bureau (BBB) ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ballad Health moves forward with plans to rebuild Unicoi — Jan 28, 2026
- Ballad Health announces construction underway on Johnson City ER expansion project — May 18, 2026
- Ballad Health starts $72M expansion at JCMC | Johnson City Press — May 19, 2026
- Johnson City Medical Center’s emergency room to gain 39 treatment rooms - AOL — May 21, 2026
- New direct primary care clinic set to open in Johnson City | WJHL | Tri-Cities News & Weather — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Johnson City
Fast Pace Health offers urgent care clinics with walk-in availability, no appointment needed, and extended hours seven days a week. They accept most major insurances, Medicaid, and Medicare, plus affordable self-pay options for uninsured patients. Each clinic has on-site lab testing and X-ray capabilities, aiming for short wait times and patient-first, compassionate care. Locations near Johnson City, TN: - Franklin, TN (HQ in Waynesboro, TN, but not Johnson City) - Waynesboro, VA (listed; not Johnson City) - Note: The official Johnson City-specific clinic is not listed among the provided locations. The company operates 3 U.S. offices with a focus across Tennessee and surrounding states. Key details: - Industry: Hospitals and Health Care; Privately held - Founded: 2009; Headquartered in Waynesboro, TN - Services: Urgent care for illnesses and injuries, wellness/screening, on-site labs, X-ray - Hours: Open 7 days a week with extended hours - Contact: Multiple listed phone lines; customer service email: customerservice@fastpacehealth.com
Summary: The page pertains to Johnson City Pediatrics, part of State of Franklin Healthcare Associates (SOFHA), a public healthcare organization based in Johnson City, TN. SOFHA operates multiple offices (3 in Johnson City) offering pediatric, internal medicine, and related medical services. The site highlights include contact info (help@sofha.org, phone numbers), office locations (Johnson City addresses), and a corporate overview. Notable workforce and web metrics are provided, along with recent news about SOFHA appointing a new CFO. If you’re seeking a Walk-In Clinic in Johnson City, this page confirms SOFHA’s presence in the area but does not specify walk-in hours or a dedicated walk-in clinic department. For immediate walk-in needs, contact the offices directly or visit the SOFHA homepage.
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