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Clinic Type

Women's Health

Address

Obstetrics and Gynecology Specialists, State of Franklin Healthcare Associates (SOFHA)

Phone

4237945500

Email

help@sofha.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (telehealth services mentioned in extras)

Services Offered

  • obstetrics
  • gynecologic surgery
  • office gynecology
  • high and low risk obstetrics
  • comprehensive gynecologic services
  • office and hospital based surgical services
  • ultrasound
  • laboratory services

Technology & Equipment

  • ultrasound
  • laboratory services
  • online patient portal
  • CareCredit financing

Team

  • State of Franklin OB/GYN Specialists — Practice group

Insurance & Payment

  • most major insurance plans

We accept most major insurance plans, self-pay, and out-of-network patients; we assist with filing claims and ensuring timely payment by insurance; patients are financially responsible ultimately.

Care Credit (CareCredit.com), self-pay

Financing: Care Credit program for healthcare financing

Languages Spoken

Pricing

  • Care Credit financing available
  • Insurance claims filing provided

Current Offers

Online patient portal

FAQs

What services does the OB/GYN Specialists provide?

High and low risk obstetrical services, comprehensive gynecologic services, office and hospital based surgical services, ultrasound, and laboratory services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7 out of 5 stars (based on 1,164 reviews) (1,164 reviews)
  • Facebook: 84% recommend (37 reviews)
  • Vitals: 3.9 out of 5 stars (47 ratings)

Patients praise

  • Some patients report positive experiences with specific doctors and medical expertise
  • General recommendation by a segment of the patient population

Common complaints

  • Excessive wait times in the office
  • Dissatisfaction with patient care and staff bedside manner
  • Concerns regarding billing practices and unnecessary medical procedures
  • Reports of being dismissed or dropped from the practice due to scheduling issues or leaving before being seen

"They do not care for their patients. They make you wait in a room for 3 hours. ... They treat you like garbage and will just dump you without proper care!"

Birdeye review

"LIED to me about my biopsy being PRECANCEROUS. Dr. Chad Drey lied to be able to bill for a completely unnecessary surgery."

Birdeye/WebMD review

"I saw Dr. Pickler for about ten years. During the last 4-5 years, the wait time to see her got out of control."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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