North Shore Mental Health Hawaii Home
Mental Health • Kaneohe, HI • Multiple offices including Aiea, Honolulu, Kahuku, Kaneohe, Waianae/Makaha, Sunset Beach and Wahiawa locations
About
North Shore Mental Health (North Shore Mental Health, Inc.) is a private mental health care provider based in Wahiawa, Hawaii, serving O’ahu with multiple offices and 24/7 crisis support. Key details: - Services: Licensed outpatient mental and behavioral health, individual/family counseling, community-based case management, psychiatric support, substance abuse treatment and supportive services; face-to-face crisis support 24/7. - Locations: Offices in Aiea, Honolulu, Kahuku, Kaneohe, Waianae/Makaha, Sunset Beach, and Wahiawa (Hawaii). - Coverage: Serves Hawaii residents; involvement with Ohana WellCare/medical insurance programs. - Contact: Phone +1 808 638 8700; email nsmh@hawaii.rr.com. - Headquarters: Wahiawa, Hawaii; presence in Taiwan. - Website: northshorementalhealth.com If you’re specifically seeking the Kaneohe area, note the Kaneohe office is one of their O‘ahu locations.
Clinic Type
Mental Health
Address
Offices located in Aiea, Honolulu, Kahuku, Kaneohe, Waianae/Makaha, Sunset Beach and Wahiawa
Phone
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nsmh@hawaii.rr.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Face-to-face mental health crisis support available 24 hours a day, 7 days a week
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4/5 (4 reviews (Birdeye))
- Rehab.com: 2.71/5 (7 reviews)
Patients praise
- Provision of community-based mental and behavioral health services
- Outreach programs for underserved families and youth
- Coordination with state departments for various health programs
Common complaints
- Communication issues with office staff
- Inconsistency or perceived inexperience of case workers
- Difficulty scheduling appointments or receiving timely responses
"Worse place ever. They are slow to help, don't communicate well, oblivious to resources available in the community, and very inexperienced."
— Rehab.com"My case manager was over an hour and a half late for our appointment... I never think he would ever purposely try to hurt me, but just when I was dependent on him for something he couldn't do anything about it and the blame was on me."
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 1-2-3 Count on KHC! — KOʻOLAULOA Health Center | Medical, Dental, Behavioral Health Care, & Pharmacy Services — Jan 7, 2026
- News Release – DOH, Partners, Bring Mobile Clinics to Storm-Damaged North Shore — Mar 25, 2026
- Kaiser hospital patients still face long waits for mental healthcare | Honolulu Star-Advertiser — Jun 14, 2026
- North Shore Professional Therapy, LLC Announces In-Person Mental Health Services for Anxiety & Trauma Treatment - EIN Presswire — May 29, 2026
- Kahi Mohala celebrates first anniversary under The Queen’s Health Systems — Oct 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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