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About

Summary: UHA Health Insurance is a Hawaii-based, physician-founded insurer offering medical, drug, and vision plans for employer groups, with a large provider network and 100% preventive care benefits. The company is privately held, founded in 1996, headquartered in Honolulu, and operates in Hawaii (with 4 US offices). For a Kauai-specific provider directory reference (Kapaa), UHA’s Hawaii network typically includes Kapaa-area providers; contact UHA directly at (808) 532-4000 or visit uhahealth.com to confirm Kapaa/Kauai provider availability, current networks, and any plan-specific in-network options.

Clinic Type

Emergency Medicine

Address

3-3420 KUHIO HWY, #B, LIHUE, HI 96766

Phone

8085324000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Medicine

Services Offered

Team

  • TERENCE MD, AMERICAN BOARD OF EMERGENCY MEDICINE — EMERGENCY MEDICINE

Insurance & Payment

Languages Spoken

FAQs

What specialties are offered at this clinic?

Emergency Medicine

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.8 out of 5 stars (27 reviews)

Patients praise

  • Extensive provider network across Hawaii
  • Focus on wellness and prevention programs
  • Direct support for the physician-patient relationship

Common complaints

  • Reports of non-responsive customer service and difficulty obtaining documentation
  • Concerns regarding claim denials and billing transparency
  • Public legal disputes involving the insurer over payment for services
  • Confusion regarding provider network status and continuity of care
  • Long wait times for specialist appointments

"Non responsive company... Ongoing issues with customer service, reimbursement, non coverage of claims, non transparent plans."

Chamber of Commerce review

"the insurance provider and the healthcare system are telling patients two different things about who is “in-network.”"

Time News report regarding UHA network status

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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