The Clinic at Kapaa | Kaiser Permanente
Emergency Medicine • Kapaa, HI
Clinic Type
Emergency Medicine
Address
4800 Kawaihau Rd, Kapaa, HI 96746
Phone
808-823-4157
directoryupdate-hi@kp.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Unavailable
Services Offered
Insurance & Payment
Languages Spoken
—
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: very positive
- Birdeye: 4.9 out of 5 stars (240 reviews)
Patients praise
- Staff are described as caring and attentive
- Providers are reported to be good listeners who explain treatments clearly
- Patients feel heard and treated as individuals rather than just numbers
Common complaints
- The clinic is a facility of the Hawaii Health Systems Corporation (HHSC), not a directly Kaiser-owned-and-operated facility, though it appears in Kaiser's provider directories as a contracted or participating location. Specific negative reviews were not prominent in the search results provided.
"From the time I walk into the kappa clinic to the time I leave I'm not just treated like a patient, I'm treated like a person. At the kapaa clinic you feel heard and they get what is needed for you done."
— LocalityBiz Review"Michael Keiser is exceptional. He listens attentively, delivers high-quality care, and addresses concerns with genuine kindness and compassion while initiating treatment promptly."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser workers strike over wages, staffing, benefits - The Garden Island — Oct 14, 2025
- 30,000 Kaiser Permanente health care professionals in Hawaiʻi, California authorize strike : Big Island Now — Sep 20, 2025
- Bone and joint services open in Kapaa - The Garden Island — Nov 10, 2025
- Thousands of healthcare workers willing to strike over wages and staffing | Local | kitv.com — Sep 23, 2025
- Bone and joint services open in Kapaa - Kaumakani Kauai County Hawaii — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Kapaa
Summary: UHA Health Insurance is a Hawaii-based, physician-founded insurer offering medical, drug, and vision plans for employer groups, with a large provider network and 100% preventive care benefits. The company is privately held, founded in 1996, headquartered in Honolulu, and operates in Hawaii (with 4 US offices). For a Kauai-specific provider directory reference (Kapaa), UHA’s Hawaii network typically includes Kapaa-area providers; contact UHA directly at (808) 532-4000 or visit uhahealth.com to confirm Kapaa/Kauai provider availability, current networks, and any plan-specific in-network options.
Kauaʻi Medical Clinic – Kapaʻa (Kapaʻa, Kauaʻi) is part of the Hawaii Pacific Health network. As a nonprofit health care system headquartered in Honolulu, HPH operates multiple hospitals/clinics across Hawaii and the Pacific region, offering in-person and telehealth visits with physicians and care providers. Core services typically include primary care, specialty care, and urgent/ routine medical appointments, with options for telehealth or video appointments in addition to in-person visits. For exact providers, hours, services, and to schedule, contact Hawaii Pacific Health or the Kapaʻa clinic directly. Key context: - Organization: Hawaii Pacific Health (nonprofit health care network) - Headquarters: Honolulu, Hawaii - Services: In-person and telehealth/ video appointments - Coverage: Hawaii and the Pacific region
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