Hawaii Pacific Health Kauai Medical Clinic - Kapaa Clinic
Primary Care • Kapaa, HI
Clinic Type
Primary Care
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Kauai Medical Clinic – Kapaa): 4.5/5 (approx.) (3 reviews (MapQuest snippet; Yelp shows updated listing))
- Hawaii Pacific Health (provider profile for Bernice Yap, MD at Kapaa Clinic): 4.8/5 (91 ratings, 33 comments (provider page))
- Vitals (Kauai Medical Clinic Kapaa): no overall practice rating shown; individual provider scores listed (e.g., 4.3, 3.3) (not provided ("Be first to leave a review"))
Patients praise
- Caring, professional clinicians who take time to explain and listen
- Positive remarks about doctors (e.g., Dr. Pena / Dr. Yap) and staff professionalism/kindness
- Newer/beautiful clinic space and adequate front-desk support
Common complaints
- Difficulty getting appointments or needing to see a different provider because of physician changes
- Doctor/nurse practitioner turnover causing disappointment/discomfort
""I love Dr. Pena. She's thorough and has time for you, instead of treating you as your medical file.""
— Yelp – Kauai Medical Clinic - Kapaa (Updated July 2026)""I've been here several times at their new location... I called recently wanting to make an appointment but was told since my personal physician moved to Koloa, I needed to see him there.""
— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa""There seems to be quite a high turnover for doctors here... It's disappointing and disconcerting...""
— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - KapaaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bone and joint services open in Kapaa - The Garden Island — Nov 10, 2025
- Bone and joint services open in Kapaa - Kaumakani Kauai County Hawaii — Nov 10, 2025
- Kapaa meeting to update residents on hospital, housing projects | Prism News — Jun 17, 2026
- Kaiser workers strike over wages, staffing, benefits - The Garden Island — Oct 14, 2025
- Healthier Hawaii: Programs expanding at Kapiolani Medical Center — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Kapaa
The Clinic at Kapaa is part of the Hawaii Health Systems Corporation (HHSC) Kauai Region, which encompasses Kauai Veterans Memorial Hospital and related facilities in Waimea and Kapaa. HHSC Kauai Region provides family-centered healthcare including hospitals, clinics, urgent care, and telehealth services. The specific Kapaa clinic is within HHSC’s Kauai operations, offering medical services staffed by a small, local team, and connected to HHSC’s network of care across Kauai. Key notes: - HHSC Kauai Region includes multiple offices on Kauai (Waimea-based hospitals/clinics; Kapaa clinic as part of the region). - Services generally cover primary care, urgent care, and telehealth within the HHSC network. - Contact for HHSC Kauai Region: 1-808-338-9431.
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