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Clinic Type

Primary Care

Address

Kauaʻi Village Shopping Center, Kauaʻi (Kapaʻa)

Phone

18086434362

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • family medicine
  • obstetrics-gynecology (visiting specialty)
  • cardiology (visiting specialty)
  • orthopedics
  • lab and X-ray
  • bone and joint health
  • podiatry
  • sports medicine
  • pediatric care
  • injections
  • arthritis treatment
  • foot and ankle care
  • hand and upper extremity care
  • routine checkups
  • preventive care
  • ongoing support for common health needs

Technology & Equipment

  • X-ray services
  • lab services
  • bone and joint health technologies

Team

  • Orthopedic Access Clinical Director Frank Pagel, PA-C — Orthopedics/ bone and joint conditions

Insurance & Payment

  • more than 150 insurance plans
  • Medicare
  • foreign insurance plans
  • more than 150 insurance plans, including Medicare and many foreign insurance plans

Not explicitly enumerated per plan; states accepts more than 150 plans including Medicare and many foreign plans.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • uscompanies.net (Kapaa-Hawaii): Extremely polarized, ranging from 1/5 to 5/5 stars in limited public datasets (Very limited public review count for the specific Kapaʻa location)

Patients praise

  • Beautiful and spacious facilities
  • Professional and thorough medical staff
  • Friendly and communicative providers
  • Efficient handling of appointments and testing

Common complaints

  • Allegations of poor care for disabled or retired patients
  • Concerns regarding medication management

"New clinic is beautiful and spacious! I love Dr. Pena. She's thorough and has time for you, instead of treating you as your medical file."

Yelp / MapQuest user review

"She can kill you , give 2 different medications for your heart. She is? The worst in office, does not care for the retired and the ones who are disabled!"

uscompanies.net (Kapaa-Hawaii) user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in Kapaa

Kapaa, HI·Primary Care

The Clinic at Kapaa is part of the Hawaii Health Systems Corporation (HHSC) Kauai Region, which encompasses Kauai Veterans Memorial Hospital and related facilities in Waimea and Kapaa. HHSC Kauai Region provides family-centered healthcare including hospitals, clinics, urgent care, and telehealth services. The specific Kapaa clinic is within HHSC’s Kauai operations, offering medical services staffed by a small, local team, and connected to HHSC’s network of care across Kauai. Key notes: - HHSC Kauai Region includes multiple offices on Kauai (Waimea-based hospitals/clinics; Kapaa clinic as part of the region). - Services generally cover primary care, urgent care, and telehealth within the HHSC network. - Contact for HHSC Kauai Region: 1-808-338-9431.

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