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About

Hawaii Family Physicians is a small medical practice group with four employees, offering family medicine and related medical services. They operate from multiple locations on the Big Island of Hawaii, including Kailua-Kona and Captain Cook, with offices on Mamalahoa Hwy and Walua Rd. Primary contact: info@hawaiifamilyphysicians.com or 808-323-3107. Notes relevant to your query (Kawaihae): - The provided information lists four Hawaii locations in Kailua-Kona and Captain Cook, but does not specifically mention a Kawaihae address or a Kawaihae location. It appears there is no dedicated Kawaihae office listed among their sites. - If you need care specifically in Kawaihae, you may want to contact them directly to confirm whether they accept patients from Kawaihae or offer nearby services.

Clinic Type

Family Practice

Address

81 Mamalahoa Hwy, Captain Cook, Hawaii 96704-0000, US

Phone

808-323-3107

Email

info@hawaiifamilyphysicians.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • family medicine
  • primary care
  • women’s health
  • men’s health
  • pediatrics
  • internal medicine
  • same-day appointments
  • preventive care
  • wellness exams
  • skin treatments
  • aesthetic services
  • EMSCULPT NEO (mentioned)
  • new patient forms
  • telehealth (implied by services and patient forms)

Technology & Equipment

  • EMSCULPT NEO
  • Elation Passport (patient portal)
  • Elation Health (passport integration)

Team

  • Dr. King, null — Physician (accepting HMSA patients)
  • Paul, Master of Physician Assistant Studies, University of Washington MEDEX Northwest — Board-C Certified Physician Assistant
  • Excel, Master of Physician Assistant Studies, University of Washington MEDEX Northwest — Board-Certified Physician Assistant

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.0 out of 5 stars (22 reviews)

Patients praise

  • Appreciation for Dr. King's communication skills and care for patient wellbeing
  • Positive feedback for Dr. Arthurs' thoughtfulness, calm demeanor, and knowledgeability
  • Dr. Catanzaro praised for being warm, efficient, and bright

Common complaints

  • Complaints regarding administrative staff and patient handling procedures
  • Issues with appointment punctuality requirements
  • Difficulties for new patients in getting accepted into the practice
  • Perceived lack of compassion or friendliness from staff

"The thing I especially like about Dr Arthurs is that he reads and questions studies about various medications and how does it fit into the lifestyles of his patients."

Yelp review

"DON'T BE LATE for Hannah Montanye or they will send you away. I was standing at the door when they called to remind me of my appointment. Answering my phone made me 60 seconds late. Woman at the..."

Yelp review

"As I can see from prev 1 star reviews, this practice has a LOT of problems with handling patients in a compassionate and friendly manner."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Kawaihae, HI·Family Practice

Summary: - Hawaii Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region, operating hospitals, clinics, and care providers with in-person and telehealth services. - Location and scope: Headquartered in Honolulu, Hawaii, with multiple U.S. offices (7 listed nationwide) and facilities across Hawaii. - Services: Primary care, specialty care, telehealth appointments (video or in-person) with doctors and care teams. - Careers: Active job openings across departments, including clinical roles (e.g., Mammography Technologist, Physician – Pediatric Nephrology, Nurse, Medical Assistant) and support roles. - Quick facts: Founded in 2001, nonprofit/private ownership, operates in the health care industry, notable contact details and locations in Hawaii. If you’re looking for a physician specifically on Hawaiʻi Pacific Health in Kawaihae, Hawaii: the page notes general Hawaiʻi Pacific Health services across Hawaii and lists multiple Hawaii locations, but there is no explicit physician listing for Kawaihae. For a physician in Kawaihae, consider checking their locations in Honolulu/Lihue or contact the main Honolulu headquarters for guidance on a Kawaihae-area provider or telehealth options.

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