Live
Read more

About

Queen’s North Hawai‘i Community Hospital (Queen’s North Hawai‘i) is part of The Queen’s Health Systems, a nonprofit healthcare system based in Honolulu, HI. The North Hawai‘i facility offers expanded rehabilitation and heart care services and is expanding care access, with recent highlights noting lymphedema therapy and cardiovascular imaging advances. The system operates multiple Hawaii locations and emphasizes compassionate, high-quality care across inpatient and outpatient services. If you’re seeking a primary care clinic specifically in Kawaihae, the Queen’s network may provide related primary and specialty services in North Hawai‘i, though the summary notes focus on broader hospital and rehabilitation offerings rather than a dedicated Kawaihae clinic. For precise current primary care clinic details in Kawaihae, please specify the exact address or contact Queen’s North Hawai‘i Community Hospital directly.

Clinic Type

General Practice

Address

65-1267 Kawaihae Road, Kamuela, Hawaii 96743

Phone

808-881-4745

Email

Opening Hours

Hours: Monday – Friday 7:00 am – 5:00 pm

Telehealth

Telehealth

Emergency Care

9-1-1

Services Offered

  • Primary care
  • Injury and wound care
  • General health issues
  • Preventive medicine and education
  • Specialist referrals
  • Telehealth
  • Neurology care
  • Pediatric Care
  • Pulmonology care
  • Routine check-ups or physicals
  • Same-day urgent care appointments (for established patients)
  • Native Hawaiian Health: Kahu A Ola
  • Care for chronic disease management
  • Individual and group therapy
  • Infectious diseases
  • Sports and work physicals
  • Women’s health and family planning
  • Psychiatry and counseling (individual, couples, family and group therapy)
  • Medication and symptom management
  • Stress identification and management
  • Psychosocial support
  • Integrating Native Hawaiian culture and traditions into behavioral/mental health treatment

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Hours: Monday – Friday 7:00 am – 5:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Thomas Au, MD – Queen's North Hawaii Primary Care Clinic): Not stated (1 review shown) (1 review)
  • Medicare Care Compare (Queens North Hawaii Community Hospital group practice): Percentiles reported for categories (e.g., 67.00% timely care, 85.00% patients' rating of clinicians) (Not stated)
  • U.S. News (Family Medicine Doctors near Honokaa): Patient Experience: 4 / 5 (37 reviews)

Patients praise

  • Some providers are described positively by patients (e.g., Thomas Au praised for caring)
  • Reported patient experience score is relatively favorable (4/5)
  • Official provider/care pages emphasize patient-centered, compassionate care and listening to concerns

Common complaints

  • Limited publicly visible review volume for the specific primary care clinic listing (only 1 Yelp review shown)
  • No specific complaint details are available in the provided sources for the primary care clinic itself

"“Dr. Au is an incredible provider and you know he truly cares about you as both a patient and a person.”"

Yelp – Thomas Au, MD - Queen's North Hawaii Primary Care Clinic

"“Getting timely care, appointments, and information. · 67.00% ; Patients' rating of clinicians. · 85.00%”"

Medicare.gov Care Compare – Queens North Hawaii Community Hospital

"“Patient Experience. 4 / 5. 37 Reviews.”"

U.S. News – Family Medicine Doctors near Honokaa, HI (Queen's North Hawaii Community Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More general practice clinics in Kawaihae

Kawaihae, HI·General Practice

Hawaiʻi Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region. It operates hospitals, clinics, physicians, and care providers with in-person and telehealth options, including video appointments. Headquartered in Honolulu, HI, the organization was founded in 2001 and employs about 952 people. It maintains seven U.S. offices (primarily in Hawaii) and focuses on providing comprehensive health services across the Islands. For patient access, they offer telehealth services and in-person visits with various facilities and clinics across Hawaii. If you’re looking for doctors, hospitals, or clinics near Kawaihae or elsewhere in Hawaiʻi, Hawaiʻi Pacific Health is a central network to consider. For more precise locations and providers, you can visit their homepage.

VerifiedOnline bookingEmergency careSince 2001
Kawaihae, HI·General Practice

Summary: Puna Community Medical Center (East Hawaii Health Clinic) is a primary and urgent care provider based in Pahoa, Hawaii, with two offices on the Big Island. Services span multiple specialties including cardiology, radiology, neurology, urology, vascular surgery, women’s health, OB/GYN, dermatology, audiology, cancer center, and more. It operates under aliases as Puna Community Medical Center and is part of East Hawaii Health Clinic. Contact numbers include (808) 965-2313, (808) 932-3880, and (808) 930-6001. Addresses: HQ at 15-2662 Pahoa Village Rd, Pahoa, HI 96778 and a second office at 15-2662 Pahoa Village Rd Ste 303-305, Pahoa, HI 96778.

VerifiedOnline booking

See all general practice clinics in Kawaihae

Comparing your options?

See other general practice clinics in Kawaihae, or search the full directory by insurance, ratings, and more.

More General Practice Clinics