Queen's North Hawaii Primary Care Clinic
General Practice • Kawaihae, HI • Since 1859
About
Queen’s North Hawai‘i Community Hospital (Queen’s North Hawai‘i) is part of The Queen’s Health Systems, a nonprofit healthcare system based in Honolulu, HI. The North Hawai‘i facility offers expanded rehabilitation and heart care services and is expanding care access, with recent highlights noting lymphedema therapy and cardiovascular imaging advances. The system operates multiple Hawaii locations and emphasizes compassionate, high-quality care across inpatient and outpatient services. If you’re seeking a primary care clinic specifically in Kawaihae, the Queen’s network may provide related primary and specialty services in North Hawai‘i, though the summary notes focus on broader hospital and rehabilitation offerings rather than a dedicated Kawaihae clinic. For precise current primary care clinic details in Kawaihae, please specify the exact address or contact Queen’s North Hawai‘i Community Hospital directly.
Clinic Type
General Practice
Address
65-1267 Kawaihae Road, Kamuela, Hawaii 96743
Phone
808-881-4745
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Opening Hours
Hours: Monday – Friday 7:00 am – 5:00 pm
Telehealth
Telehealth
Emergency Care
9-1-1
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Hours: Monday – Friday 7:00 am – 5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Thomas Au, MD – Queen's North Hawaii Primary Care Clinic): Not stated (1 review shown) (1 review)
- Medicare Care Compare (Queens North Hawaii Community Hospital group practice): Percentiles reported for categories (e.g., 67.00% timely care, 85.00% patients' rating of clinicians) (Not stated)
- U.S. News (Family Medicine Doctors near Honokaa): Patient Experience: 4 / 5 (37 reviews)
Patients praise
- Some providers are described positively by patients (e.g., Thomas Au praised for caring)
- Reported patient experience score is relatively favorable (4/5)
- Official provider/care pages emphasize patient-centered, compassionate care and listening to concerns
Common complaints
- Limited publicly visible review volume for the specific primary care clinic listing (only 1 Yelp review shown)
- No specific complaint details are available in the provided sources for the primary care clinic itself
"“Dr. Au is an incredible provider and you know he truly cares about you as both a patient and a person.”"
— Yelp – Thomas Au, MD - Queen's North Hawaii Primary Care Clinic"“Getting timely care, appointments, and information. · 67.00% ; Patients' rating of clinicians. · 85.00%”"
— Medicare.gov Care Compare – Queens North Hawaii Community Hospital"“Patient Experience. 4 / 5. 37 Reviews.”"
— U.S. News – Family Medicine Doctors near Honokaa, HI (Queen's North Hawaii Community Hospital)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- QNHCH Welcomes New Cardiologist – The Queen′s Health Systems — Sep 26, 2025
- Queenʻs North Hawaiʻi Community Hospital holding hiring event in Waimea : Big Island Now — Apr 21, 2026
- Union nurses vote to authorize strike at Waimea hospital | Honolulu Star-Advertiser — Jul 31, 2025
- Queens North Hawaii Hospital Waimea Hiring – Howzit Kohala — Apr 17, 2026
- Queen’s North Hawaii launches stroke support group — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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