Primary Care Centers - The Queen's Health Systems
Internal Medicine • Kawaihae, HI • Since 1859
About
Summary: The Queen’s Health Systems is a nonprofit healthcare organization based in Honolulu, Hawaii, founded in 1859. It operates in the Hospitals and Health Care industry with a focus on high-quality, compassionate care, including psychiatric services, across inpatient and related settings. Headquarters are at 1301 Punchbowl Street, Honolulu, HI. The system employs about 1,462 people and reports annual revenue of over $500 million. It functions as a private nonprofit with multiple offices in the United States and a broader international presence historically listed in various countries. For Primary Care Centers specifically, The Queen’s Health Systems would be the overarching organization that oversees or partners with local primary care clinics, but the provided extract does not list a distinct “Primary Care Center” facility in Kawaihae. If you need exact contact or location details for a Kawaihae primary care site, further targeted search on queens.org or direct inquiry to their main line (1-808-691-1000) is recommended.
Clinic Type
Internal Medicine
Address
Physician Office Building 3 (POB3) 550 South Beretania Street Suite 401 Honolulu, Hawaii 96813
Phone
808-691-7744
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Opening Hours
Monday – Friday, 8am – 5pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday – Friday, 8am – 5pm.
Where is the Internal Medicine clinic located?
Physician Office Building 3 (POB3) 550 South Beretania Street Suite 401 Honolulu, Hawaii 96813.
What is the contact phone number?
Phone: 808-691-7744| Fax: 808-691-4005.
Are there other Queen's Internal Medicine clinic locations?
Queen Emma Clinics and other Queen's Primary Care locations are listed in the broader site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various business review platforms (e.g., BestProsInTown, Promallu): Approximately 4.1/5 stars across aggregated platforms (Over 130 reviews combined)
- Healthgrades (Hospital-level): 74% patient recommendation rate (hospital-level) (11 ratings analyzed for specific experience metrics)
Patients praise
- Professional, kind, and attentive staff in some departments
- Efficiency and care in the emergency department
- Convenient location and easy access to services
Common complaints
- Long wait times for appointments and lab services
- Poor communication and follow-up from specific providers
- Concerns about lack of responsiveness to patient needs
"The people were so nice and when my grandson visited he had a great time. The waiting time was a little bit little bit long. Just over 13 minutes. But the service help you so fast. The doctors and front desk is helpful and gets straight to the point."
— LocalityBiz review for Hale Ola Pono Health Center"Horrible horrible horrible. If you love your loved ones don’t take them here. Dr Au refuses to call his patients back. We wait at the office to actually speak to him and we wait 3 hrs just to not speak to the dr. They do not genuinely care about their patients."
— LocalityBiz review for Hale Ola Pono Health CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Queen’s and Hawaii Health Systems Join Forces to Expand Health Care Access on Hawaiʻi Island – The Queen′s Health Systems — Dec 3, 2025
- STATE BUDGET SECURES FUNDING FOR OUTPATIENT CARE CENTER, EXPAND HEALTH CARE SERVICES FOR WEST HAWAI‘I – Kona Community Hospital — May 13, 2026
- Funding secured for West Hawai‘i outpatient care center with passage of state budget : Big Island Now — May 11, 2026
- Hawaii Health Systems, Queen’s partnership to expand care in Kona | Honolulu Star-Advertiser — Dec 4, 2025
- State allocates $50M for Outpatient Care Center in Kona | Honolulu Star-Advertiser — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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