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Clinic Type

Behavioral Health

Address

Keene, NH 03431

Phone

+1-603-650-7075

Email

info@compassbehavior.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Yes

Languages Spoken

FAQs

Do you take insurance?

Yes

Do you take Medicaid?

Yes

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 2.6/5 stars (87 reviews)
  • Healthgrades (Provider-specific: Jeanne Scott): 5.0/5 stars (1 review)
  • Healthgrades (Provider-specific: Dr. Carl Dematteo): 5.0/5 stars (1 review)
  • Healthgrades (Provider-specific: Dr. Evan Lowy): 2.7/5 stars (3 reviews)

Patients praise

  • Praise for individual clinicians' kindness, attentiveness, and medical knowledge
  • High satisfaction with specific specialist and primary care interactions
  • Positive experiences with clinical teamwork and patient-focused emergency care in select instances

Common complaints

  • Complaints regarding facility cleanliness and difficulty navigating the hospital interior
  • Negative feedback on staff communication, responsiveness, and bedside manner in the Emergency Department
  • Reports of long wait times and issues with administrative processes (e.g., parking, signage)
  • Concerns about patient advocacy and quality of care coordination

"Recent Emergency services experiences were really good. Superb receptionists, lab techs... But the place is FILTHY and impossible to find parking, or the way around the interior."

WebMD Patient Review

"Patient advocates take the complaints and make you feel stupid for making them and consistently stand up for their doctors and nurses even when they are blatantly wrong."

MedicalRecords.com Patient Review

"LOVE Jeannie....she is my N/P Rheumatologists. She is so kind, attentive, caring, understanding person I know. Really and truly hears me..."

Healthgrades Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Keene, NH·Behavioral Health

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Keene, NH·Behavioral Health

Monadnock Family Services (MFS) is a Keene, NH-based nonprofit community mental health center serving 38 towns in Cheshire and Hillsborough counties. With about 200 professionals and 800 children/youth plus 1,900 adults served annually, MFS offers a wide range of counseling and support services. Programs cover parent education, family support, youth development, senior services, substance use prevention and treatment, veterans support, and treatments for mental illness. The organization operates four offices (all in Keene) and has annual revenue around $17.8M. Contact: (603) 357-4400 or 1-603-357-6873.

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