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Clinic Type

Hematology and Oncology

Address

3730 Plaza Way, Suite 2100, Kennewick, WA 99338

Phone

+1-509-221-2449

Email

Jack.janezic@trioshealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hematology
  • Medical Oncology
  • Infusion therapy
  • Oral chemotherapy management
  • Targeted therapies based on genomic testing
  • Iron infusions and blood transfusions
  • Bone marrow biopsy and aspiration
  • Coordination of radiation and surgical oncology
  • Symptom and side effect management
  • Palliative and supportive care

Insurance & Payment

Billing information available via Trios Health site

Languages Spoken

FAQs

What services are offered for cancer and blood-related conditions?

The page describes care plans based on medical evidence, precision diagnostics and personal priorities, with hematologists and medical oncologists providing treatment options and support.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Ying Zhuo, MD): 5.0/5 average
  • Healthgrades (Karen Dubois, FNP): 4.9/5 star rating (37 reviews)
  • Yelp (Cancer Care Northwest brand): 3.3/5 average rating (7 total reviews)
  • Vitals (Cancer Care Northwest practice page): Not clearly stated for overall practice (Not available on provided snippet)

Patients praise

  • High patient praise for oncology provider expertise, compassion, and communication (WebMD Dr. Ying Zhuo)
  • High satisfaction with an oncology specialist/provider, including feeling comfortable/trusting care and strong recommendations (Healthgrades Karen Dubois)
  • Positive community/customer sentiment about care and helpfulness (Nextdoor snippet)

Common complaints

  • Lower overall rating on Yelp for Cancer Care Northwest brand (suggests mixed/negative experiences among some reviewers)
  • Availability of complaint/grievance mechanisms indicates concerns may exist, though specific negative complaints are not detailed in the provided sources

"“Patients consistently praise Dr. Ying Zhuo for her exceptional knowledge, compassion, and professional communication skills… [and] take time to answer questions without rushing patients.”"

WebMD provider profile for Dr. Ying Zhuo

"“I feel very comfortable with this provider, and trust that my health is in good hands.”"

Healthgrades review snippet for Karen Dubois, FNP

"Recent Yelp summary: “Cancer Care Northwest has an average rating of 3.3 from 7 reviews.”"

Yelp brand reviews summary for Cancer Care Northwest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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