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About

Summary: Trios Health (formerly Kennewick General Hospital) is a privately held, full-service health system based in Kennewick, WA, serving the Tri-Cities area (Kennewick, Pasco, Richland) and surrounding communities. It operates a 111-bed hospital on its Southridge campus and a growing network of providers through Trios Medical Group, with practices at 10 Care Centers and one Urgent Care Center. The system offers comprehensive oncology and hematology services as part of its broad spectrum of inpatient and outpatient care, including cancer care, cardiology, obstetrics, orthopedics, imaging, lab, pharmacy, rehabilitation, and more. Trios Health is a UW Medicine Community Health Partner and is affiliated with RCCH HealthCare Partners. For oncology-specific inquiries in Kennewick, contact Trios Health’s oncology/hematology services through their main line at 509-221-7000 or visit trioshealth.org for locations and providers.

Clinic Type

Hematology and Oncology

Address

Trios Care Center at Southridge - 2nd Floor, Trios Health (multi-location hospital system)

Phone

+1-509-221-7000

Email

HSQAComplaintIntake@doh.wa.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical oncology and hematology
  • Radiation oncology (via partner GenesisCare)
  • Diagnostic imaging
  • Laboratory services
  • Infusion and chemotherapy
  • Surgery (advanced inpatient and outpatient)
  • Physical therapy
  • Care coordination
  • Support services
  • Nurse navigators
  • Financial counseling
  • Home health care coordination
  • Nutritional/dietary support
  • Social work
  • Support groups
  • Home health coordination

Technology & Equipment

  • State-of-the-art diagnostic imaging
  • Full-service laboratory
  • Infusion therapy equipment
  • chemotherapy administration

Team

  • Trios Oncology Services staff, fellowship-trained, board-certified — medical oncologist-hematologist

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Accredited by the American College of Surgeons Commission on Cancer

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (reported via Momentary): 3 out of 5 stars (overall hospital rating based on CMS HCAHPS surveys) (590 patient surveys)
  • Yelp (Trios Southridge Hospital): (Not explicitly aggregated but generally mixed reviews) (61 reviews)
  • Yelp (Trios Health): (Not explicitly aggregated but generally mixed reviews) (19 reviews)

Patients praise

  • Positive experiences with individual doctors and nurses cited by some patients
  • Hospital cleanliness ratings reported above national average

Common complaints

  • Difficulty with staff responsiveness and nurse communication
  • Doctor communication concerns falling below national averages
  • Reports of unresponsiveness to patient complaints

"I had a doctor who was always too busy to help me. I went in repeatedly for the same symptoms gradually getting worse."

Rachael G, BBB review

"We have been so impressed with the Dr's and staff at Trios! We felt very well cared for furring a ..."

Yelp review for Trios Southridge Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingSince 1994
Kennewick, WA·Hematology and Oncology

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