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About

Kadlec ExpressCare at Canyon Lakes in Kennewick is part of Kadlec Medical Center, a Richland, WA-based hospital system. Kadlec provides urgent care/ExpressCare services as part of its broader offerings, which include a regional heart and vascular program, Level III Neonatal Intensive Care Unit, digital outpatient imaging, and other innovative medical services. The center operates as part of Kadlec Medical Center, founded in 1958, with its main campus in Richland and regional presence in the Tri-Cities. For specifics on services, hours, or appointment options at Kadlec ExpressCare Canyon Lakes, check the Kadlec/Providence site or contact Kadlec directly.

Clinic Type

Urgent Care

Address

4008 W 27th Ave, Suite 103, Kennewick, WA 99337

Phone

844-510-4325

Email

patientsafetyreport@jointcommission.org

Opening Hours

8 a.m - 8 p.m, seven days a week

Telehealth

Get Care Online with ExpressCare Virtual

Services Offered

  • Urgent care

Insurance & Payment

  • Aetna
  • Asuris Northwest Health Medicare Advantage PPO
  • Asuris Northwest Health PPO
  • Asuris Northwest Health TRIWEST
  • Cigna Medicare Advantage HMO/PPO
  • Cigna PPO
  • Community Health Plan Of WA Medicaid
  • Community Health Plan Of WA Medicare Advantage-HMO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • Health Alliance Northwest Health Plan Medicare Advantage-HMO
  • Humana HMO
  • Humana PPO
  • Humana
  • Moda Medicaid
  • Moda Medicare Advantage PPO
  • Moda PPO
  • Molina Medicaid
  • Molina Medicare Advantage
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera Medicare Advantage PPO
  • Premera PPO
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Providence Health Plan PPO
  • Regence BlueCross BlueShield Of Oregon Medicare Advantage PPO
  • Regence BlueCross BlueShield Of Oregon PPO
  • TriWest - Tricare
  • United Behavioral Health PPO,Medicare Advantage-HMO
  • United Healthcare Medicaid
  • United Healthcare PPO
  • United Healthcare, Medicare Advantage
  • Wellcare Medicare Advantage-HMO
  • Wellpoint Medicaid
  • Kaiser

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care. Established patients should call to verify insurance acceptance.

Insurance, Self-pay, Credit cards, Cash

Languages Spoken

  • English
  • Spanish

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Official Website: 4.9/5 (1,139 ratings)
  • Google: 3.8/5 (62 reviews)
  • Yelp: 3.4/5 (14 reviews)

Patients praise

  • Professional and kind staff
  • Efficiency and streamlined check-in process
  • Convenient location and extended hours
  • Integrated electronic medical records with the Kadlec network

Common complaints

  • Misdiagnosis and inappropriate treatment concerns
  • Wait times and appointment availability issues
  • Customer service and communication complaints
  • Frustration with central call center policies

"Very efficient and kind staff, receptionists, nursing, and providers. I have always been pleased with care."

Yelp/MapQuest User Review

"Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed my boyfriend, threw medication at him, and no matter how many times we tried explaining his..."

Yelp/Yahoo Local User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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